This public procurement record has 2 releases in its history.

Tender

27 Jul 2021 at 22:45

Planning

29 Apr 2021 at 22:55

Summary of the contracting process

The contract titled "Highways England Employee Engagement Survey" is being procured by Highways England, focusing on services within the customer satisfaction survey industry. The procurement process is currently in the active tender stage, with the submission deadline set for 27th August 2021. This open procedure invites applicants from across the UK to deliver services that enhance and administer employee engagement surveys, requiring a substantial commitment to both technical expertise and reporting capabilities. The total contract value is £330,000, covering a period of three years with the possibility of a one-year extension.

This tender represents a significant opportunity for businesses specialising in employee engagement, survey administration, and data analysis. Companies with a proven track record in conducting large-scale surveys or those that can offer innovative online survey platforms would be particularly well-suited to compete. Engaging with this contract could enable successful bidders to forge a long-term relationship with a key public sector body and expand their portfolio in the services sector.

How relevant is this notice?

Notice Title

Highways England Employee Engagement Survey

Notice Description

Highways England (HE) requires the services of a supplier that has technical expertise in the field of Employee Engagement, the platform to administer the survey via an online system and the expertise in interpreting the results. HE will require a minimum of one full survey being ran each year to all HE employees with the ability to alternatively run shorter and more frequent pulse surveys if required. The Provider is required to provide services to deliver and where possible improve the design and set-up of the existing employee engagement survey process in consultation with HE; provide (and host) online survey and reporting platforms; enable self-service reporting and analysis; interpret and present high-level results for senior business stakeholders.

Lot Information

Lot 1

This contract seeks to appoint 1 supplier to deliver engagement surveys. The contract is for a period of 3 years with an option to extend for a further year. The value given I.1.5 is for the 3 year contract period, if the extension period is utilised the contract value will be increased on a proportionate basis.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02ac00
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017886-2021
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
£330,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jul 20215 years ago
Submission Deadline
27 Aug 2021Expired
Future Notice Date
7 Jun 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Highways England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS11 9AT
Postcode Area
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Beeston & Holbeck
Westminster Constituency
Leeds South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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