Award

Language shop - Subject: Purchase of TLS Vista Interpretation and Translation portal (SBS/21/NL/ZXV/10127)l from The Language Shop.

HULL CITY COUNCIL

This public procurement record has 3 releases in its history.

TenderUpdate

17 Sep 2025 at 08:22

Award

16 Sep 2025 at 12:02

Award

13 May 2021 at 16:21

Summary of the contracting process

Hull City Council is conducting a procurement process for a service contract titled "Language shop - Purchase of TLS Vista Interpretation and Translation portal" under the NHS Shared Business Framework. This contract is focused on translation services within the services industry category. Taking place in Hull, United Kingdom, this procurement is in the tender update stage as of 17th September 2025, with potential extensions accumulating to a contract value of £50,000, extending through to September 2030. The procurement follows a selective method employing a restricted procedure.

The translation services tender represents a significant opportunity for businesses within the linguistic services sector, particularly those specialising in interpretation and translation portals. SMEs and larger companies with robust expertise in providing efficient, scalable language solutions are well-suited to apply. Engaging in this procurement provides avenues for business growth by securing long-term governmental contracts and enhancing the portfolio of service offerings through advanced systems like the TLS Vista portal.

How relevant is this notice?

Notice Information

Notice Title

Language shop - Subject: Purchase of TLS Vista Interpretation and Translation portal (SBS/21/NL/ZXV/10127)l from The Language Shop.

Notice Description

To procure and award a contract through the NHS Shared Business Framework - SBS/21/NL/ZXV/10127/25 for the use and licensing of the TLS Vista booking system. The contract period is set for 3 years with an expiry date of the 30th September 2028. There is the potential to extend the contract to the 30th September 2030. The estimated contract value is PS50,000 assuming all extensions are triggered.

Lot Information

Lot 1 Face to Face

To procure and award a contract through the NHS Shared Business Framework - SBS/21/NL/ZXV/10127/25 for the use and licensing of the TLS Vista booking system. The contract period is set for 3 years with an expiry date of the 30th September 2028. There is the potential to extend the contract to the 30th September 2030. The estimated contract value is PS50,000 assuming all extensions are triggered.

Options: 2 year extension

Lot 2 BSL

Lot for the provision of BSL Interpretation and Translation Services and ancillary services

Lot 3 Telephone Interpretation

Lot for the provision of Telephone Interpreting services

Lot 4 Document Translation and Ancillary Services

Lot for the provision of document translation and ancillary services

Lot 5 Video Interpretation

Lot for the Provision of Video Interpretation services

Lot 6 One Stop Shop

Lot for the provision of a One Stop Shop Interpretation and Translation Service covering services from Lot 1 to Lot 5.

Products

Provision of products to aid Interpretation and Translation

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b0c7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057166-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£20,833,333 £10M-£100M

Notice Dates

Publication Date
17 Sep 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HULL CITY COUNCIL
Additional Buyers

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

Contact Name
Nic Langman, Richard Gregory
Contact Email
nic.langman@nhs.net, richard.gregory@hullcc.gov.uk
Contact Phone
+44 1482613256

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE11 Kingston upon Hull, City of

Local Authority
Kingston upon Hull, City of
Electoral Ward
St Andrew's & Docklands
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
28
Supplier Names

AA GLOBAL LANGUAGE SERVICES

ABSOLUTE INTERPRETING AND TRANSLATIONS

ACTION DEAFNESS

APROBRIUM

BID SERVICES

CAPITA TRANSLATION AND INTERPRETING

DA LANGUAGES

DIRECT ACCESS CONSULTANCY

ENABLE2

FAIRCOMPLUS LTD T/A COMMPLUS

GLOBAL LANGUAGE SERVICES

GLOBAL TRANSLATION SERVICES

ITL (NORTH EAST

LANGUAGE CONNECT INTERNATIONAL

LANGUAGE EMPIRE

LANGUAGE IS EVERYTHING

LANGUAGE LINE

LINGVOHOUSE TRANSLATION SERVICES

ONCALL INTERPRETERS

PAPILLON TRANSLATIONS

PRESTIGE NETWORK

SIGN SOLUTIONS (SLIA

SILENT SOUNDS COMMUNICATIONS

SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES

THE LANGUAGE SHOP

THEBIGWORD GROUP

TOPP LANGUAGE SOLUTIONS

WORD360

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "id": "23",
                "measure": "foreignBidsFromEU",
                "relatedLot": "5",
                "value": 1
            },
            {
                "id": "27",
                "measure": "foreignBidsFromEU",
                "relatedLot": "6",
                "value": 0
            },
            {
                "id": "32",
                "measure": "foreignBidsFromEU",
                "relatedLot": "P",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 19
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "2",
                "value": 19
            },
            {
                "id": "14",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "3",
                "value": 18
            },
            {
                "id": "19",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "4",
                "value": 16
            },
            {
                "id": "24",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "5",
                "value": 19
            },
            {
                "id": "28",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "6",
                "value": 16
            },
            {
                "id": "33",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "P",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 19
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "2",
                "value": 19
            },
            {
                "id": "15",
                "measure": "electronicBids",
                "relatedLot": "3",
                "value": 18
            },
            {
                "id": "20",
                "measure": "electronicBids",
                "relatedLot": "4",
                "value": 17
            },
            {
                "id": "29",
                "measure": "electronicBids",
                "relatedLot": "6",
                "value": 16
            },
            {
                "id": "34",
                "measure": "electronicBids",
                "relatedLot": "P",
                "value": 1
            }
        ]
    },
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:423956-2020:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}