Research Services

{
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    "id": "ocds-h6vhtk-02dc0b-2021-09-01T15:41:49+01:00",
    "date": "2021-09-01T15:41:49+01:00",
    "ocid": "ocds-h6vhtk-02dc0b",
    "description": "Participants wanting to participate in this sourcing activity must request access to the tender documents by e-mailing Rebecca.Taylor@wwutilities.co.uk before the deadline of 30th September 2021 Please include the following information in your email: 1) Full company name; 2) Main contact details (name, job title, email address, and telephone numbers). 3) Please confirm that you have experience within the Utilities industry Please note the the tender will be run via our procurement portal Bravo which requires suppliers to be registered to participate, failure to register will result in the supplier not being able to participate in the sourcing event. Please note that there is a PQQ/ITT running in tandem with the OJEU notice, this will close on Monday 4th October 2021.",
    "initiationType": "tender",
    "tender": {
        "id": "WWU1188",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "Research Services",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "73210000",
            "description": "Research consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years.",
        "lotDetails": {
            "awardCriteriaDetails": "Award will be made on a lot by lot basis"
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        "lots": [
            {
                "id": "1",
                "title": "Lot 1 - General secondary research insight services",
                "description": "Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years.",
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                    "durationInDays": 1080
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                    "description": "24 months in two 12 month increments"
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                "hasOptions": false,
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            {
                "id": "2",
                "title": "Lot 2 - Stakeholder including customer qualitative research services",
                "description": "Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years.",
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            {
                "id": "3",
                "title": "Lot 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis.",
                "description": "Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years.",
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        "submissionMethod": [
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        "submissionMethodDetails": "https://www.wwutilities.co.uk/",
        "selectionCriteria": {
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                    "description": "Please note this sourcing event will be run via our e-sourcing procurement portal - Bravo Solution. www.sourcing4wwu.bravosolution.co.uk Suppliers are required to be registered on WWU's Bravo portal to allow participation in this sourcing event. Please note that there is a PQQ/ITT running in tandem with the OJEU notice, this will close on Monday 4th October 2021.",
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                "id": "technical",
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            }
        ],
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        "submissionTerms": {
            "depositsGuarantees": "If required details will be provided in the tender documentation.",
            "languages": [
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        "contractTerms": {
            "financialTerms": "If required details will be provided in the tender documentation.",
            "tendererLegalForm": "If required details will be provided in the tender documentation."
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        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
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        "tenderPeriod": {
            "endDate": "2021-09-30T09:00:00+01:00"
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        "recurrence": {
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    },
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            "name": "Wales & West Utilities Ltd",
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                "legalName": "Wales & West Utilities Ltd"
            },
            "address": {
                "streetAddress": "Wales & West House, Spooner Close, Coedkernew",
                "locality": "NEWPORT",
                "region": "UKL",
                "postalCode": "NP108FZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Rebecca Taylor",
                "email": "rebecca.taylor@wwutilities.co.uk",
                "url": "https://www.wwutilities.co.uk/"
            },
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                "url": "https://www.wwutilities.co.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "id": "PRODUCTION_TRANSPORT_DISTRIBUTION_GAS_HEAT",
                        "description": "Production, transport and distribution of gas and heat"
                    }
                ]
            }
        },
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}