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Hotel Services

University of the Highlands and Islands

This public procurement record has 7 releases in its history.

Award

03 Nov 2025 at 17:05

Award Notice
Tender

04 Aug 2025 at 16:01

Tender Notice
Award

08 Mar 2022 at 16:03

Award Notice
TenderUpdate

30 Nov 2021 at 11:44

Tender Notice
Tender

30 Nov 2021 at 11:44

Tender Notice
TenderUpdate

08 Nov 2021 at 12:15

Tender Notice
Planning

03 Sep 2021 at 10:04

Planning Notice
Summary of the contracting process

The University of the Highlands and Islands (UHI) has recently completed a procurement process under the contract titled "Hotel Services" for facilities management services. This contract was open to tenders through an open procedure with the CPV classification 79993100. The services are intended for four student residences located in Inverness, Dornoch, Elgin, and Fort William. The procurement was in the Award stage as of 15 October 2025, with a value of £2,430,310.75 awarded to Kingdom Services Group Limited. The initial term is set to commence in November 2025 and cover a period of 3 years, with potential extensions. The procurement process covered comprehensive duties such as security, emergency response, and facilities management, with key quality criteria including expertise, service delivery, and risk management. UHI operates from its headquarters in Inverness and played a central role in this procurement process.

This tender presents ample opportunities for growth, especially for businesses specializing in comprehensive facilities management and security services. Companies with a focus on delivering high-quality management and security solutions at residential locations, and possessing a robust track record, are particularly well-positioned to benefit from tenders like this. The contract supports UHI’s operational needs across multiple locations in Scotland, thus offering considerable potential for regional business expansion. Due to the intricate nature and scope of services required, larger businesses that can provide seamless integration of services such as alarm monitoring, security patrolling, and emergency response, stand a better chance of competing effectively.

How relevant is this notice?

Notice Information

Notice Title

Hotel Services

Notice Description

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

Lot Information

Lot 1

The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Renewal: UHI have the option to extend for a further 2 x 12 months following the initial term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02dcb8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070616-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

55100000 - Hotel services

55110000 - Hotel accommodation services

55130000 - Other hotel services

79993000 - Building and facilities management services

79993100 - Facilities management services

98341000 - Accommodation services

98341100 - Accommodation management services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,430,310 £1M-£10M

Notice Dates

Publication Date
3 Nov 20259 months ago
Submission Deadline
4 Sep 2025Expired
Future Notice Date
1 Nov 2021Expired
Award Date
8 Mar 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
UHI reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of the Highlands and Islands
Additional Buyers

UHI Executive Office

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3JH
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands, TLM61 Caithness and Sutherland, and Ross and Cromarty, TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey, TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute
Local Authority
Highland
Electoral Ward
Inverness Millburn
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
2
Supplier Names

Kingdom Security

Kingdom Services Group Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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