Award

Reopening the Home Care Support Framework (Flexible Framework)

BRACKNELL FOREST BOROUGH COUNCIL

This public procurement record has 5 releases in its history.

TenderUpdate

13 Mar 2026 at 12:04

TenderUpdate

13 Mar 2026 at 11:43

Award

11 Mar 2026 at 12:36

Planning

17 Nov 2025 at 15:11

Planning

13 Sep 2021 at 12:41

Summary of the contracting process

Bracknell Forest Borough Council is currently managing the Home Care Support Framework, aimed at providing health and social work services within Bracknell Forest, UK. The framework, initially commenced on 1st April 2022, now offers a reopening to new providers due to increased demand, scheduled to last until 30th September 2027. The procurement, primarily categorised under 'services', addresses care and support for individuals aged 18 and above, focusing especially on those over 65 who require regulated services provided by CQC-certified providers. The tender, operating under the open procedure framework aligned with the Public Contracts Regulations 2015, has seen substantial interest with 48 electronic tenders received recently. The Council seeks to award call-off agreements for services with shared characteristics, maintaining the principles of transparency and equal treatment throughout the procurement process.

This tender presents a significant opportunity for businesses specialising in the provision of home care and support services. With an estimated value of £250,000 for the awarded packages running from January 2026 through to September 2027, participating businesses have the potential to expand their service offerings and reach. Suitable candidates include SMEs with the capability to meet the Council's requirements for personal care, discharge evaluations, and elderly support within a fixed pricing model, evaluated entirely on quality. Requirements include proximity to Bracknell and having a CQC rating of 'good' or 'excellent', alongside established electronic monitoring systems. The framework promises continued business growth for providers who adhere to regulatory standards while delivering critical community support services.

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How relevant is this notice?

Notice Title

Reopening the Home Care Support Framework (Flexible Framework)

Notice Description

The Council's Home Care Framework commenced on 1st April 2022 and will expire 30th September 2027. In line with the Framework terms and conditions, the decision was taken to reopen the Framework to new providers to meet to meet demand. The service is intended to support individuals aged 18+ who live within Bracknell Forest and meet the eligibility threshold for care and support as set out in the Care and Support (Eligibility Criteria) Regulations 2014 for the Care Act 2014. Individuals will have a range of care needs, including complex and challenging behaviours. Home Care is the provision of personal care and practical support necessary to maintain an individual's health, well-being, hygiene, and safety. The service allows people to remain in their own homes and maintain both their independence and quality of life, helping to prevent more costly solutions such as residential care. The service includes activities such as personal care and discharge to assess and supports the reablement of individuals following hospital admission. Whilst the service is available to eligible people 18+ the provision is primarily and foremost a regulated activity for people 65+, delivered by CQC registered providers.

Lot Information

Lot 1

The previously advertised flexible framework which commenced on 1 April 2022 allows for re-opening to new Providers. In accordance with its terms, the Framework was reopened for New Entrants to be admitted under the same requirements as the original tender exercise. This procurement has been undertaken in line with the original Home Care Framework tender, and in line with the Public Contracts Regulations 2015 (PCR 2015). Providers were required to complete a Selection Questionnaire which included compliance questions, minimum entry requirements, quality/technical questions and contract examples/references. The quality evaluation was undertaken by Council Officers including Commissioning and Adult Social Care. The Home Care Framework operates a fixed pricing model, therefore the evaluation of tenders was weighted 100% on quality. Independent credit references were sought to assess the applicants financial standing as part of the due diligence process. The Tender was conducted via the Councils e-tendering portal (ProContract). The contract opportunity was published on 17th November 2025 and open for 28 days closed on 15th December 2025. At the point of tender there were 10 Providers on the Framework. Providers already appointed to the Framework were not required to resubmit to remain on the Framework. The Framework will be used by the Council as a means to advertise, tender and award 'call-off agreements' for services that have common characteristics e.g. packages of care. The Council is making use of the allowances of the Light Touch Regime of the Public Contracts Regulations allowing for the procurement procedures to be run in a way that does not conform to standard procedures so long as the principles of transparency and equal treatment are maintained. For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents. The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of PS250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work. For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents. The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of PS250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work. The bids were evaluated by an evaluation panel consisting of Council Officers from Strategic Commissioning, Access to Resources and Adult Social Care. All members of the evaluation panel conducted independent evaluation and scoring of each qualifying bid. The evaluation panel then convened to conduct a moderation process facilitated by Corporate Procurement. This was to enable a comprehensive discussion and consensus to be reached on the scoring for each question within each bid and the agreed narrative to support these scores.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02dff5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022922-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£275,000 £100K-£500K

Notice Dates

Publication Date
13 Mar 20261 months ago
Submission Deadline
15 Dec 2025Expired
Future Notice Date
Not specified
Award Date
17 Nov 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BRACKNELL FOREST BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRACKNELL
Postcode
RG12 1JD
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England), TLJ11 Berkshire

Local Authority
Bracknell Forest
Electoral Ward
Town Centre & The Parks
Westminster Constituency
Bracknell

Supplier Information

Number of Suppliers
15
Supplier Names

APTINE CARE SERVICES AKA APTINE

BE WELL CARE

CONNECT CARE

EXCELLENCE HEALTHCARE SERVICES

GABRIEL’S ANGELS

GOLDCREST HEALTHCARE SERVICE

HAPPY AT HOME COMMUNITY CARE SERVICES

HTR CARE AND RECRUITMENT

KCARE NURSING AGENCY

LOGOS HEART CARE

MCNAHA CARE

MKM13 SEWA LIMITED T/A WINCARE HOMECARE

NHES CARE

PEOPLE MATTER SUPPORT SERVICES

VJ CARERS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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