Tender

Provision of Independant Auditors

FIRST GREATER WESTERN LIMITED

This public procurement record has 1 release in its history.

Tender

17 Dec 2021 at 14:06

Summary of the contracting process

The procurement process involves First Greater Western Limited seeking to appoint independent auditors to evaluate customer experience across its services. The contract, valued at £750,000, falls under the auditing services category and is located within various regions in the UK. This tender is currently in the active stage, with the submission deadline set for 13th January 2022. The procurement method employed is a selective procedure, marked by a negotiated approach that included prior calls for competition. The contract is expected to last for a duration of 1080 days, ensuring a thorough assessment over time.

This tender presents substantial opportunities for businesses in the auditing and consultancy sectors, especially those specialising in service evaluations and customer experience analysis. Companies able to demonstrate expertise in monitoring and improving service quality in transport or rail services would be particularly well-suited to compete for this contract. Engaging in this procurement can enable businesses to expand their portfolios and establish long-term partnerships with a key player in the railway services industry.

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Notice Title

Provision of Independant Auditors

Notice Description

The Provision of Independent Auditing in Support of Customer Experience to Great Western Railway.

Lot Information

Lot 1

The Provision of Independent Auditing to monitor the quality of presentation of Great Western Railway stations and trains against a set standard. This would cover, as a minimum: * Station inspections - assets and facilities - cleanliness, functionality, customer information * Train inspections - assets and facilities - cleanliness, functionality, customer information

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0302f3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031612-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20214 years ago
Submission Deadline
13 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FIRST GREATER WESTERN LIMITED
Contact Name
Eddie Townsend
Contact Email
eddie.townsend@gwr.com
Contact Phone
+44 7747123975

Buyer Location

Locality
SWINDON
Postcode
SN1 1HL
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLI London, TLK South West (England), TLL Wales

Local Authority
Swindon
Electoral Ward
Central
Westminster Constituency
Swindon South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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