Award

Primary Care Escalation Framework 21.836

NHS BRIGHTON AND HOVE CLINICAL COMMISSIONING GROUP

This public procurement record has 2 releases in its history.

Award

06 Jan 2022 at 09:40

Award

23 Dec 2021 at 16:17

Summary of the contracting process

NHS Brighton & Hove Clinical Commissioning Group, along with NHS West Sussex and NHS East Sussex Clinical Commissioning Groups (the Sussex CCGs), has awarded a contract titled "Primary Care Escalation Framework 21.836". This contract, valued at £1,024,057, is for the provision of crisis management services within the healthcare sector, specifically aimed at addressing needs arising from the Covid-19 pandemic and winter pressures. The contract is set to commence on 10th January 2022 and will last for a period of 14 months and 3 weeks, with an option to extend for an additional 12 months. The procurement process employed was a limited procedure without prior publication due to the extreme urgency and technical reasons justifying the selection of Care Unbound Ltd t/a HERE as the sole contractor.

This tender offers significant opportunities for businesses involved in healthcare and crisis management services, particularly those that can deliver innovative solutions within primary care settings. Companies specialising in healthcare support, data collection and analysis, or those with existing relationships within the NHS are well-positioned to engage with this contract. The collaboration between various Improved Access Service providers with Care Unbound Ltd. suggests a requirement for entities capable of rapid mobilisation and effective response to evolving healthcare demands in Sussex, ensuring that businesses with strong local ties and a track record in primary care services will have a competitive advantage.

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Notice Title

Primary Care Escalation Framework 21.836

Notice Description

Further to the previous publication of a voluntary ex ante transparency notice (2021/S 000-032261), and completion of the 10 day standstill period (that concluded on 4th January 2022), NHS Brighton & Hove Clinical Commissioning Group, NHS West Sussex Clinical Commissioning Group, and NHS East Sussex Clinical Commissioning Group (the Sussex CCGs) have awarded a contract for a period of 14 months and 3 weeks to Care Unbound Ltd t/a HERE for the provision of a Primary Care Escalation Framework (PCEF) Service commencing on 10th January 2022. The Sussex CCGs reserve the right to extend the contract by up to a further 12 months. The PCEF is a programme of work the CCG has commissioned through a collaboration of Improved Access Service (IAS) providers who the CCG consider to be best placed to roll out the PCEF rapidly, at scale to respond to the on-going and escalating requirements from primary care of the Covid 19 pandemic and winter pressures while ensuring the stability of general practice in Sussex.

Lot Information

Lot 1

Further to the previous publication of a voluntary ex ante transparency notice (2021/S 000-032261), and completion of the 10 day standstill period (that concluded on 4th January 2022), NHS Brighton & Hove Clinical Commissioning Group, NHS West Sussex Clinical Commissioning Group, and NHS East Sussex Clinical Commissioning Group (the Sussex CCGs) have awarded a contract for a period of 14 months and 3 weeks to Care Unbound Ltd t/a HERE for the provision of a Primary Care Escalation Framework (PCEF) Service commencing on 10th January 2022. The Sussex CCGs reserve the right to extend the contract by up to a further 12 months. The PCEF is a programme of work the CCG has commissioned through a collaboration of Improved Access Service (IAS) providers who the CCG consider to be best placed to roll out the PCEF rapidly, at scale to respond to the on-going and escalating requirements from primary care of the Covid 19 pandemic and winter pressures while ensuring the stability of general practice in Sussex. The PCEF is a framework to demonstrate live resilience of primary care services at practice, primary care network, place, and system level to then coordinate an appropriate and timely response. The Primary Care Escalation Framework (PCEF) will dovetail with wider ICS winter escalation framework which in turn is based on the NHS England, Southeast framework, NHS England OPEL (Operational Pressures Escalation) Framework October-2018. The current OPEL framework has focussed more on the visibility of the demand and pressure in acute and community services. The PCEF aims to address this by introducing a parallel system within primary care to ensure visibility across the whole health and care system in Sussex. In relation to the proposals for the implementation of the primary care escalation framework breaks down into three phases: -Phase one - Data Survey Collection Survey initiation across all Sussex Practices - to establish resilience needs. Data warehouse, (incl helpdesk & technical support) & dashboard development. -Phase two - Escalation Framework Liaison. Regional Liaison with Primary Care. -Phase three - Resilience Response Design. Regional co-ordination and collation of resilience plans and emerging needs - including workshops to bring together regional learning and finalise re-design options appraisal. This will be a prime provider contract delivered by Here who will then sub-contract with all Improved Access Services (IAS) in Sussex for the delivery of phases two and three of the programme, to utilise and build on existing relationships and geographical frameworks. Additional information: The value stated (excludes vat) includes the total potential amount in the event the contract was to be extended by the optional further 12 months. Please note: NHS England and Improvement have announced that the Sussex Health and Care Partnership, which is made up of all health and care organisations across East Sussex, West Sussex, and Brighton and Hove, has successfully met the criteria to become an Integrated Care System (ICS). An ICS is a way of working across health and care organisations that allows them to work closer together, to take collective responsibility of the health and wellbeing of populations across large areas. It is not anticipated that the statutory responsibility or accountability of the individual health and care organisations working as an ICS will be affected, save for the expectation that CCG organisations will be abolished and functions transferred to the ICS. As a result of these intended healthcare reforms, the Contracting Authority(s) currently NHS East Sussex CCG/NHS West Sussex CCG/NHS Brighton and Hove CCG, may change during the life of the contract.

Options: The Sussex CCGs reserve the right to extend the contract by up to a further 12 months. The value stated includes the total amount in the event the contract were to be extended by the optional further 12 months.

Procurement Information

Sussex CCG's have successfully bid for funding through the October 2021 nationally announced 'Winter Access Fund' (WAF) . It is a requirement for the WAF to be allocated in this financial year , which would not align with timescales for a full procurement. As a transformational piece of work the plan is that the PCEF will extend into 2022/23, with outputs evaluated to determine any further extensions. The PCEF will be part of a range of initiative funded as part of the WAF. Due to the funding window and requirement for rapid mobilisation Here - Care Unbound Ltd as the lead contractor subcontracting to Improved Access Service (IAS) providers are the only viable providers to deliver the Primary Care Escalation Framework, rapidly, at scale across Sussex and mobilise within the required timescales across all three CCG footprints, particularly where federated due to their local expertise, existing relationships with primary care, direct delivery of some services and support to practices and primary care networks. Here, are well placed to work across primary care in Sussex. Here have led on establishing an alliance of federations, including Innovation in Primary Care (IPC), Alliance for Better Care (ABC) in West Sussex, South Downs Health Care (SDHC) and Integrated Family Healthcare (IFH) in East Sussex. This collaboration was originally formed as an provider initiative to enable a joint approach across IAS providers to respond to wider system requests and not exclusively for the purposes of delivering the PCEF. Here has been linking with wider Federations both in their role as the link with primary care and as resilience providers - on of the goal of this project is to allow immediate resilience support from IA services. Here has proven track record in developing bespoke technical solutions with primary care and commissioners in B&H and HWLH. For example: * Practice Covid resilience survey tool developed in 2020. * Racecourse vax site analytics dashboards used by all participating practices * PCN analytics tools/dashboards in use in B&H IAS providers are supportive of the proposals which are seen as a collaborative effort with Here as primary contract holder. Due to the funding framework and timescales the CCG needs to use the existing alliance of federations and IAS providers which has been established for delivery of the PCEF, due to their specialist expertise and relationships rapidly mobilise the PCEF at scale linking with wider Federations both in their role as the link with primary care and as resilience providers. The goal of this project is to allow immediate resilience support from IAS - hence contracting with the IAS provider partnership. The proposed rapid prototyping approach employed by Here reduces the risk of system redundancy and means iterations of the solution will be developed throughout its lifetime. Here has significant experience of system integration within primary care they already provide system resilience through IAS and the Urgent Treatment Centre. This has included providing dedicated capacity to support individual practices when necessary. Here and all the IAS providers currently have existing information sharing agreements in place with their respective practices. These information sharing agreements have been developed between practices and IAS providers over a number of years, bespoke to meet the data sharing requirements for each of the 161 individual practices. The information sharing agreements are a key and critical element of delivery of the PCEF. Putting in place such arrangements with a new provider would involve building trusting relationships and negotiation with 161 individual practices on the terms of the agreement and buy-in to the intentions of the supplier in terms of the uses of the data. The IAS providers have built up this trust over several years, and for a new provider to get this in place during a 3-6 month mobilisation period would be unrealistic.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03057c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000281-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

79430000 - Crisis management services

85121100 - General-practitioner services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,024,057 £1M-£10M

Notice Dates

Publication Date
6 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BRIGHTON AND HOVE CLINICAL COMMISSIONING GROUP
Additional Buyers

NHS BRIGHTON AND HOVE CLINICAL COMMISSIONING GROUP, AND ALSO ON BEHALF OF NHS EAST SUSSEX CLINICAL COMMISSIONING GROUP, AND NHS WEST SUSSEX CLINICAL COMMISSIONING GROUP

NHS EAST SUSSEX CLINICAL COMMISSIONING GROUP

NHS WEST SUSSEX CLINICAL COMMISSIONING GROUP

Contact Name
Chris McCarthy, Chris Mccarthy
Contact Email
christopher.mccarthy@soeprocurement.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
HOVE
Postcode
N/A
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Worthing
Electoral Ward
Central
Westminster Constituency
Worthing West

Supplier Information

Number of Suppliers
2
Supplier Names

CARE UNBOUND LIMITED T/A HERE

CARE UNBOUND LTD T/A HERE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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