Award

WHHT - Car Parking Service

WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST

This public procurement record has 2 releases in its history.

Award

07 Jun 2023 at 11:22

Tender

07 Feb 2022 at 10:43

Summary of the contracting process

The West Hertfordshire Teaching Hospitals NHS Trust has recently completed the procurement process for its Car Parking Service, which will encompass various sub-services such as staff vetting, traffic management, and emergency response. The initial 5-year contract with a value of £2,000,000 commenced on 1 July 2023. The procurement stage was selective with a restricted procedure, ultimately awarded to Saba Park Services as the active supplier.

This tender presents an opportunity for service providers in the car park management industry to engage with a large healthcare institution. Businesses offering security, parking management, and related services would be suited to compete. The procurement process emphasised a partnership approach with the Authority's other service providers, expecting a transparent and quality service delivery. The focus on value for money and tailored service offering highlights the Trust's commitment to delivering exceptional car parking services within its diverse property portfolio.

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Notice Title

WHHT - Car Parking Service

Notice Description

The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") procured its Car Parking Service across its mixed multi-site, multi stakeholder portfolio. The initial 5 year contract will have a commencement date of 1 July 2023.<br/><br/>The Car Parking Service provision will be made up of the following sub-services: <br/><br/>1. Car parking staff vetting and training;<br/>2. Crime prevention and detection;<br/>3. On site traffic and car parking management, including parking control notices and electrical vehicle points and payment management;<br/>4. Administration of permits and other car parking records;<br/>5. Key Management within the Multistorey Car Park;<br/>6. Emergency incident response;<br/>7. Abandoned vehicles; <br/>8. Site security and PCSO Police liaison;<br/>9. Car park communications; and<br/>10. Helpdesk service

Lot Information

Lot 1

The objectives of this procurement were as follows:
1. The provision of the Car Parking Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio;
2. Provision of a quality Car Parking Service which represents value for money without compromising on quality and service delivery;
3. A transparent service provision in terms of both task delivery and cost;
4. The provision of continuity of service, processes, systems and procedures across all properties;
5. A consistent service delivery across the Authority's diverse property portfolios;
6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision;
7. A Car Parking Service which understands the explicit and implicit needs and values of the Authority;
8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers;
9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and
10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract.

The Authority sought a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded.

Furthermore, the Authority requires a Service Provider who appreciates that expectations and priorities of the Car Parking Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.

The Authority's Security Service was procured as a separate tender to this Car Parking Service tender. An interface agreement which will govern the terms of any interface issues between both contracts.

The Watford General Hospital may be subject to potential redevelopment over the course of the contracts.

Renewal: Option to extend for a further 2 year period (in 1 year increments) totalling a potential maximum term of 7 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0313cc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016118-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98351000 - Car park management services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£2,000,000 £1M-£10M

Notice Dates

Publication Date
7 Jun 20232 years ago
Submission Deadline
11 Mar 2022Expired
Future Notice Date
Not specified
Award Date
5 Jun 20232 years ago
Contract Period
1 Dec 2022 - 30 Nov 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST
Contact Name
Alex Trollope
Contact Email
alex.trollope@nhs.net
Contact Phone
+44 7766160105

Buyer Location

Locality
WATFORD
Postcode
WD18 0HB
Post Town
Watford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH East (England)

Local Authority
Watford
Electoral Ward
Vicarage
Westminster Constituency
Watford

Supplier Information

Number of Suppliers
1
Supplier Name

SABA PARK SERVICES

Open Contracting Data Standard (OCDS)

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