Notice Information
Notice Title
National Staff Support Helpline for all NHS and social care staff
Notice Description
A national staff support helpline for all NHS and social care staff.
Lot Information
Lot 1
The NHS staff helpline was initially setup as part of the COVID-19 people health and wellbeing Programme, which was designed to provide an end-to-end pathway approach, with the helpline being part of the 'preventative care' offer. To date, there have been more than one million contacts across the full national support offer. The helplines have been contacted over 19,000 times since launch in April 2020.
The NHS staff helpline was also a key recommendation of the NHS Staff and Learners' Mental Wellbeing Commission report in 2019:
Evaluation findings on the helpline have indicated that staff continue to contact the helpline with concerns, and that there is a need for psychological support independent of the NHS. This indicates a clear need for the continuation of a national helpline to provide important support to staff with immediate help and 'active listening', through to signposting to other wellbeing and mental health support offers.
Interested suppliers should register on the NHS England & Improvement e-procurement system here: https://health-family.force.com/login
* Once logged in click 'Find Opportunities' and search for 'National Staff Support Helpline for all NHS and social care staff'
* Click 'Register Interest'
* Once you have registered your interest you will be able to view the Requirements and submit a response to the question within the portal
* Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and:
o Click on 'My proposals & Quotes'
o Click the relevant Project Title
o Click 'Messages' & 'New Message'
Renewal: Extension option of two 1 year periods.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-031b5e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005314-2022
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85312300 - Guidance and counselling services
85312320 - Counselling services
Notice Value(s)
- Tender Value
- £2,100,000 £1M-£10M
- Lots Value
- £2,100,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Feb 20223 years ago
- Submission Deadline
- 29 Mar 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 8 May 2022 - 31 Mar 2023 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS ENGLAND
- Contact Name
- Russell Greeenwood
- Contact Email
- russell.greenwood@nhs.net
- Contact Phone
- +44 7808516879
Buyer Location
- Locality
- LEEDS
- Postcode
- LS2 7UE
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Little London & Woodhouse
- Westminster Constituency
- Leeds Central and Headingley
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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