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NHS Sheffield CCG : Sheffield Crisis Cafe

NHS South Yorkshire Integrated Care Board

This public procurement record has 2 releases in its history.

AwardUpdate

23 Oct 2026 at 08:50

Award Notice
Tender

31 Mar 2022 at 16:12

Tender Notice
Summary of the contracting process

NHS South Yorkshire Integrated Care Board is buying crisis café services in Sheffield. The service provides an alternative community setting for people experiencing a mental health crisis, aiming to reduce distress and avoid unnecessary attendance at accident and emergency departments and inpatient stays. This is guidance and counselling work (CPV 85312300). The Sheffield contract is being extended so it ends at the same time as similar services elsewhere in South Yorkshire, enabling the services to be brought together under a larger regional contract. The delivery location is Sheffield. The requirement is therefore for a locally delivered mental health crisis service that forms part of a wider regional service landscape.

The procurement has been awarded to Mental Health Matters, and the contract is active. The award was made through an open procedure. The contract was signed on 22 October 2026 and runs for 240 days. Its awarded value is £779,151. The original lot had an estimated value of £1.2 million and a stated period of 240 days; the contract is an extension intended to align its end with similar South Yorkshire services. No separate lots or evaluation criteria are described. The recorded award is for the Sheffield requirement, rather than the larger regional service described as being developed. The amendment rationale says the need to join similar regional contracts into one larger contract was not foreseeable when the initial contract was let; work on that regional arrangement was underway, with a new contract expected for services across South Yorkshire.

For providers of community mental health support, this award demonstrates NHS demand for crisis café provision as an alternative to hospital-based crisis responses. A credible competitor would need the capability to deliver accessible, effective guidance and support to people in acute distress, while contributing to the intended reduction in A&E attendance and inpatient stays. The requirement is locally delivered in Sheffield but is being aligned with comparable services across South Yorkshire, so experience coordinating provision within a wider regional service model would be relevant. The selected supplier, Mental Health Matters, is a large organisation; this indicates that established delivery capacity may be useful for a service being integrated with similar provision. The route used was an open procedure, showing that the buyer has competed this requirement openly. No particular accreditation or formal qualification is identified in the procurement details.

How relevant is this notice?

Notice Information

Notice Title

NHS Sheffield CCG : Sheffield Crisis Cafe

Notice Description

Evidence shows that when crisis cafes work efficiently, they reduce patient distress as well as A&E attendance and inpatient stays. The NHS Long Term Plan (2019) identifies the development of mental health community services as a key priority acknowledging that "...crisis cafes provide a more suitable alternative to A&E for many people experiencing mental health crisis ..."

Lot Information

Lot 1

The Sheffield Crisis Cafe contract is being extended to allow for the contract to co-terminate with the other, similar services, being offered in the South Yorkshire region.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0328b0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100238-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,200,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£779,151 £500K-£1M

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
3 May 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS South Yorkshire Integrated Care Board
Additional Buyers

Sheffield CCG

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 3FG
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE3 South Yorkshire
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

Mental Health Matters

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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