Notice Information
Notice Title
TC1024 Reissued Neighbourhood Services - Case Management System
Notice Description
Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: * Community Safety - ASBAT * Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team * Licensing - Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: * Case Management * CRM and collaboration * Document Management and Reporting * Mobile Technology * Resource Management * System Integration * Programme Management
Lot Information
Lot 1
Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability for the solution to have flexibility for the 20% capacity growth within the pricing structure. The following teams are in scope of this project: * Community Safety - ASBAT * Compliance & Enforcement, which includes: o Trading Standards o Environmental Protection Team o Food, Health & Safety and Airport Team o Licensing & Out of Hours Teams o Environmental Crimes Team o Neighbourhood Compliance Teams o Housing Compliance Team o Compliance Support Team * Licensing - Premises, Taxi and Taxi Compliance Manchester City Council (MCC) wish to procure a case management system to replace the current case management system. The new case management system should allow the following business capabilities: * Case Management * CRM and collaboration * Document Management and Reporting * Mobile Technology * Resource Management * System Integration * Programme Management
Renewal: The term of the Contract will be for an initial 5 years post implementation, with the option to extend for up to 4 years in total as stated below: Extension up to 2 years + up to 2 Years. Should a full 2 years not be taken on either of the extensions the option to extend further up to the full 4 years may be taken.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0332ed
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005802-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £1,741,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £752,800 £500K-£1M
Notice Dates
- Publication Date
- 28 Feb 20232 years ago
- Submission Deadline
- 6 Jun 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Feb 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MANCHESTER CITY COUNCIL
- Contact Name
- Ms Max Woods, Ms Maxime Woods
- Contact Email
- maxime.woods@manchester.gov.uk
- Contact Phone
- +44 1612345000, +44 1612347878
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M60 2LA
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- TLD3 Greater Manchester
-
- Local Authority
- Manchester
- Electoral Ward
- Piccadilly
- Westminster Constituency
- Manchester Central
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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