Planning

The Provision of Railway Chaplaincy Services

NETWORK RAIL INFRASTRUCTURE LTD

This public procurement record has 1 release in its history.

Planning

20 May 2022 at 16:55

Summary of the contracting process

The procurement process is being conducted by Network Rail Infrastructure Ltd, which is based in London, UK. The tender titled "The Provision of Railway Chaplaincy Services" falls under the health and social work services industry category and is currently in the planning stage. This tender aims to re-tender the existing Chaplaincy Services contract, set to expire in March 2023, with a projected contract value of £350,000. Interested parties are invited to express their interest by emailing the contact person, Mark Edwards, by 17:00 on 20th June 2022. Network Rail seeks to gauge potential suppliers capable of providing round-the-clock emotional support services to rail staff during traumatic incidents.

This tender presents a significant opportunity for businesses specialising in health and social support services, particularly those with expertise in emotional and psychological support. Companies that can deliver innovative, proactive, and integrated services, and that have experience working within the rail industry or similar sectors will be especially well-suited to compete. Given the demand for comprehensive support for a workforce of approximately 43,000 employees, businesses capable of providing tailored, confidential services to front-line staff and their families may find this tender particularly advantageous for growth and expansion.

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Notice Title

The Provision of Railway Chaplaincy Services

Notice Description

Network Rail intends to re-tender its current Chaplaincy Services contract which is scheduled to expire in March 2023. Network Rail requires a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations. Next Rail seeks to understand the supplier market in terms of those prospective suppliers who may be capable of providing these services.

Lot Information

Lot 1

To support the Network Rail Central Suicide Prevention Team, the supplier shall be required to provide a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations. Network Rail currently employs 43,000 people. Whilst this service will be predominantly for front-line staff or those directly or indirectly involved in incident response/management, any member of staff may use the service. The key deliverables of the proposed Chaplaincy services are as follows: * Independent and confidential short-term emotional support for: o Network Rail staff, contractors and passengers impacted by traumatic incidents; o staff during other times of depression / trauma (not specifically as a result of an operational incident) * 24/7, 365 days a year (for emergencies); * Priority of face-to-face contact; * Response deployments to a Network Rail site (can include signal box, depot or control room as well as incident site) following fatality incidents, major incidents and/or death in service situations; * Deliver a schedule of proactive visits to locations set out by location categories and confirmed in the contract. Proactive visits should last a minimum of 30 minutes and be arranged to maximise the number of staff that can be spoken to; * UK coverage, regionally delivered (i.e. not one central team for the whole UK); * Raise awareness of and signpost to Network Rail's Employee Assistance Programme (EAP) / other service providers (e.g. Samaritans) as appropriate; and * Possess and demonstrate an understanding of the unique challenges facing rail staff.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-033c0c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013671-2022
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20223 years ago
Submission Deadline
Not specified
Future Notice Date
30 Mar 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LTD
Contact Name
Mark Edwards
Contact Email
mark.edwards6@networkrail.co.uk
Contact Phone
+44 1908781000

Buyer Location

Locality
LONDON
Postcode
NW1 2DN
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Regent's Park
Westminster Constituency
Holborn and St Pancras

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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