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Provision of Station response officers for various SWR stations

FIRST MTR SOUTH WESTERN TRAINS LIMITED

This public procurement record has 2 releases in its history.

Award

31 May 2023 at 20:36

Award Notice
Planning

07 Jul 2022 at 17:28

Planning Notice
Summary of the contracting process

The procurement process for the provision of Station Response Officers for various SWR stations is now at the award stage. The buying organization, FIRST MTR SOUTH WESTERN TRAINS LIMITED, has awarded the contract to STM Group (UK) Limited. The procurement falls under the main procurement category of services in the security services industry. The contract value is £361,090.08 GBP, with the contract signed on 18th January 2023. This procurement used a selective procurement method with a negotiated procedure and prior call for competition.

This tender provides an opportunity for security service businesses with experience in anti-social disorder handling and personnel management. Businesses with SIA badge licensed staff and capabilities in de-escalating anti-social behavior would be well-suited to compete. The contract offers the potential for further extension for 2 years, creating a long-term business opportunity. Interested businesses should adhere to the specific operational requirements detailed in the tender, including staffing criteria, reporting procedures, and operational hours.

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Notice Information

Notice Title

Provision of Station response officers for various SWR stations

Notice Description

Anti-social disorder related incidents on the SWR network have been rising in the last year and form a large majority of the external delay minutes attributed to SWR in the delay validation process. The Intention is to place a (agency/contractor) Task Force personnel at several key locations, at times when historical evidence shows the most disorder incidents have taken place. These personnel will be tasked with assisting SWR colleagues in deescalating anti-social behaviour on trains and stations in order to reduce delays or potential delays to SWR train services. Agency staff will be required to hold a SIA badge license and may rarely from time to time be required to physically remove customers only if necessary. Day of Operation - Thursday - Sunday Hours of Operation - 1700hrs to 0100hrs Home Stations 1. Waterloo 2. Clapham Junction 3. Woking 4. Surbiton 5. Guildford Page 4 to 8 6. Basingstoke May be required to move to an alternative location

Lot Information

Lot 1

Anti-social disorder related incidents on the SWR network have been rising in the last year and form a large majority of the external delay minutes attributed to SWR in the delay validation process. The Intention is to place a (agency/contractor) Task Force personnel at Page 5 to 8 several key locations, at times when historical evidence shows the most disorder incidents have taken place. These personnel will be tasked with assisting SWR colleagues in deescalating anti-social behavior on trains and stations in order to reduce delays or potential delays to SWR train services. Agency staff will be required to hold a SIA badge license and may rarely from time to time be required to physically remove customers only if necessary

Options: Option to extend for further 2 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034fa4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015478-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£361,090 £100K-£500K

Notice Dates

Publication Date
31 May 20233 years ago
Submission Deadline
14 Aug 2022Expired
Future Notice Date
Not specified
Award Date
18 Jan 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FIRST MTR SOUTH WESTERN TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W2 1AF
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI4 Inner London - East, TLJ2 Surrey, East and West Sussex, TLJ3 Hampshire and Isle of Wight
Local Authority
Westminster
Electoral Ward
Hyde Park
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

STM Group (UK) Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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