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Staff Survey and Engagement Platform

The British Broadcasting Corporation (BBC)

This public procurement record has 1 release in its history.

Award

15 Jul 2022 at 09:16

Award Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is engaged in a public procurement process for a "Staff Survey and Engagement Platform" aimed at enhancing its internal operations. This procurement, classified under customer survey services in the services category, is currently in the award stage, having received a total of 17 bids. The contract value is estimated at £1,000,000 and was officially signed on 10th July 2022. The procurement, which follows an open procedure, facilitates services across the UK and is critical for measuring staff engagement and satisfaction.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those with expertise in employee engagement tools, survey methodologies, and data analytics. Companies that can offer innovative, user-friendly platforms capable of conducting various surveys, as well as supporting integration with existing systems, would be well-suited to compete. The effective management of employee feedback is increasingly vital for organisations looking to improve culture, engagement, and productivity, making this contract a valuable avenue for growth in the relevant sectors.

How relevant is this notice?

Notice Information

Notice Title

Staff Survey and Engagement Platform

Notice Description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys.

Lot Information

Lot 1

In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured.

Options: The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-035246
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019358-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,000,000 £1M-£10M

Notice Dates

Publication Date
15 Jul 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Jul 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The British Broadcasting Corporation (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Culture Amp Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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