Award

Contract for the provision of the Crime Survey for England and Wales

OFFICE FOR NATIONAL STATISTICS

This public procurement record has 1 release in its history.

Award

15 Jul 2022 at 15:39

Summary of the contracting process

The Office for National Statistics (ONS) is seeking to continue its provision of the Crime Survey for England and Wales, which plays a crucial role in informing public policy and understanding crime dynamics in the UK. The current contract, awarded to Kantar Public, has an active status with a total value of £34,099,818.23 and will conclude on 31 March 2024. The procurement method employed was a limited procedure without prior publication of a call for competition, necessitated by the adjustments made during the COVID-19 pandemic. ONS aims to increase the annual sample size to 70,000 interviews by 2024 and has already published a Prior Information Notice on 24 June 2022 to notify the market of future opportunities. Interested parties are encouraged to register for forthcoming market engagement events.

This tender represents a significant opportunity for businesses involved in research and data services, particularly those with expertise in social research methodologies. Companies capable of scaling operations quickly and effectively to manage large sample sizes, especially those with experience in both telephone and face-to-face interviewing techniques, would be well-suited to compete in the upcoming tender process for the CSEW Contract 2024-2029. The shift back to in-person interviews, paired with longitudinal study elements, will create further scope for specialised firms in social and market research to contribute innovative solutions in this vital public service space.

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Notice Title

Contract for the provision of the Crime Survey for England and Wales

Notice Description

The Crime Survey for England and Wales (CSEW) contract for research & data services supports the Office for National Statistics' (ONS) strategic objective of reliable and trusted data, which informs policy makers, Parliament and the public about crime. The services improve knowledge of the volume and changing nature of criminality and victimisation which, in turn, informs the public policy response to crime. The services under the CSEW contract act as a research and data source for ONS to produce crime statistics and inform the development of public policy response to crime. The Contractor provides the rolling annual datasets, on a quarterly basis, based on research interviews with a representative sample of: (a) Households and adults' resident in England and Wales; this covers their experience of crime in the previous 12 months, attitudes to crime and crime-related issues, awareness and use of crime prevention measures and essential demographic and background information to inform further analyses. (b) Children aged 10 to 15 years living in such households; this covers similar topics to the main interview but with a narrower focus on experience of personal crime and issues related specifically to children, such as bullying.

Lot Information

Lot 1

ONS is seeking to increase the sample size for the survey, following requests from the Home Office and the UK Government's Implementation Unit, with an increase in the target number of interviews to 70,000 per year by 2024. This will include a boost to the face-to-face interview numbers and the introduction of a longitudinal panel element to the survey with further interviews conducted by telephone at 12 month intervals. Additional information: The total value at the time of conclusion of the contract in Section V.2.4 (Information on value of the contract/lot/ concession) does not take into consideration indexation. Under the terms of the CSEW contract, the Contractor is permitted to increase charges in line with an agreed inflationary indexation adjustment. As such, the total value of the contract after indexation is PS19,234,018.23.

Procurement Information

Due to COVID-19, all face-to-face survey operations ceased in March 2020 and the CSEW changed to a telephone survey operation (TCSEW), with the option of changing back to face-to-face surveys. In April 2019, Kantar announced that it was unifying all its legacy brands (including Kantar TNS) and consolidating all services and offerings under the Kantar brand name, hence the name change to Kantar Public. It is under a contract variation in July 2021 that ONS confirmed it would continue to operate the contract with Kantar for a further two years to 31 March 2024. A Modification Notice was published on 13 July 2021 for this contract variation (2021/S 133-355188), with an increased total value of PS28,849,818.23. ONS is seeking to increase the sample size for the survey, following requests from the Home Office and the UK Government's Implementation Unit, with an increase in the target number of interviews to 70,000 per year by 2024. This will include a boost to the face-to-face interview numbers and the introduction of a longitudinal panel element to the survey with further interviews conducted by telephone at 12 month intervals. ONS will be running a competitive tender exercise for the CSEW Contract 2024 - 2029. A Prior Information Notice was published on 24 June 2022 (2022/S 000-017318) to inform the market of our intentions. ONS will update the market further in relation to the requirements for the future CSEW Contract in due course. The CSEW interview is conducted using trained interviewers and a specialised script programmed by Kantar. Another contractor would need to adapt the script to its systems, which would be a considerable amount of work. A new panel of interviewers would have to be trained to conduct the survey, which would result in a significant additional cost for ONS. It would not be possible to develop a new telephone script to complete the follow up interviews within the required timeframes. ONS (and the Home Office) require the uplift in sample size from October 2022, with the telephone survey starting at the same point. The rapid mobilisation of the uplift in interview numbers is critical and appointing a new contractor would cause significant delay to ONS' ability to deliver the increased interviews. ONS will continue to update the market, and recommends that interested suppliers register their for upcoming market warming & engagement events on our e-tendering portal Intend via the following link - https://in-tendhost.co.uk/ons/aspx/Home.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0352bd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019477-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

79315000 - Social research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£34,099,818 £10M-£100M

Notice Dates

Publication Date
15 Jul 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Mar 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFFICE FOR NATIONAL STATISTICS
Contact Name
Amy Chard
Contact Email
amy.chard@ons.gov.uk
Contact Phone
+44 1633580049

Buyer Location

Locality
NEWPORT
Postcode
NP10 8XG
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

KANTAR PUBLIC

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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