This public procurement record has 4 releases in its history.

Award

16 Jul 2024 at 10:59

Tender

10 Mar 2023 at 19:05

TenderUpdate

21 Dec 2022 at 19:05

Planning

09 Aug 2022 at 14:05

Summary of the contracting process

The Financial Conduct Authority (FCA) is seeking a strategic partner for the provision of Service Desk and End User Compute Services. The procurement focuses on delivering IT services over a 5-year period with potential extensions. The contract value is significant at £122 million GBP, with a selective procurement method. The FCA aims to support approximately 6300 end users across its offices in the UK, creating opportunities for suppliers in the computer-related management services industry.

This tender by the FCA offers a lucrative opportunity for businesses providing IT services, software development, and support. With a focus on cloud migration and digital transformation, the contract emphasises quality and efficiency in Service Desk and End User Compute services. The potential extensions and large contract value present attractive prospects for businesses looking to engage in long-term partnerships within the IT services sector.

How relevant is this notice?

Notice Title

Service Desk (SD) and End User Compute (EUC) Services

Notice Description

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Lot Information

Lot 1

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Options: Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1).

Renewal: Yes, two (2) twelve (12) month extension options subject to the Authority's discretion (5+1+1)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-035a3f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021763-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

30210000 - Data-processing machines (hardware)

30211300 - Computer platforms

30211400 - Computer configurations

30213000 - Personal computers

30213100 - Portable computers

30213200 - Tablet computer

30213300 - Desktop computer

30214000 - Workstations

30231000 - Computer screens and consoles

30231300 - Display screens

30237270 - Portable computer carrying cases

30237280 - Power supply accessories

48730000 - Security software package

48731000 - File security software package

48732000 - Data security software package

48761000 - Anti-virus software package

48781000 - System management software package

48783000 - Content management software package

50312300 - Maintenance and repair of data network equipment

50312600 - Maintenance and repair of information technology equipment

72210000 - Programming services of packaged software products

72211000 - Programming services of systems and user software

72212000 - Programming services of application software

72226000 - System software acceptance testing consultancy services

72227000 - Software integration consultancy services

72228000 - Hardware integration consultancy services

72310000 - Data-processing services

72510000 - Computer-related management services

72511000 - Network management software services

72512000 - Document management services

72810000 - Computer audit services

72820000 - Computer testing services

Notice Value(s)

Tender Value
£122,000,000 £100M-£1B
Lots Value
£122,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£69,438,233 £10M-£100M

Notice Dates

Publication Date
16 Jul 20242 years ago
Submission Deadline
12 Apr 2023Expired
Future Notice Date
4 Jan 2023Expired
Award Date
23 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Additional Buyers

Payment Systems Regulator

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

EntServ UK Ltd Part of DXC Technology

Open Contracting Data Standard (OCDS)

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