Award

Communications and Engagement Support Services

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

06 Sep 2022 at 14:45

Summary of the contracting process

The Norfolk and Suffolk NHS Foundation Trust, in response to a recent CQC inspection and improvement plan, has completed the award of a contract for "Communications and Engagement Support Services". The procurement method used was a limited tender with an award procedure without prior publication of a call for competition. The Trust urgently required external support to deliver strategic communications and engagement services involving crisis communications, strategic communications, tactical communications, and advice on reshaping internal communications. The awarded contract of GBP 161,280 was signed with Hood & Woolf Limited on 6th September 2022.

This tender offers opportunities for businesses specializing in development consultancy services to work with the NHS Trust. Companies experienced in providing strategic communications and engagement support services in the healthcare sector would be well-suited to compete. The procurement process aimed to address urgent needs identified in response to critical inspection outcomes. For businesses looking to grow through public procurement contracts, understanding the specific expertise required by the buyer organisation and the urgent nature of the project are key factors in preparing competitive bids.

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Notice Title

Communications and Engagement Support Services

Notice Description

The Norfolk and Suffolk NHS Foundation Trust, working with NHS England as part of the Trust's response to a recent CQC inspection and improvement plan, requires external support to deliver a programme of communications and engagement support services.

Lot Information

Lot 1

The Trust requires support and development services with four clear elements of support: crisis communications, strategic communications, tactical communications, and advice on re-shaping and developing the internal communications function. The work will provide the Trust with fixed-term, strategic communications and engagement expertise in order to rapidly improve the management of reactive and proactive communications with the complex mapping of external stakeholders and staff working across the Trust's 50 sites, to help engage with a greater mass of clinical and corporate staff. The timescales for this work preclude the ability to undertake a competitive procurement process, due to the urgent need for works to commence, and are for a very specific project agreed with, and supported by, NHS England as part of a response package to a recent CQC inspection.

Procurement Information

As per section 32 (2c) of the Public Contract Regulations, the Trust is awarding works where, for reasons of extreme urgency brought about by events unforeseeable by the contracting authority, the time limits for the open or restricted procedures or competitive procedures with negotiation cannot be complied with. The timescales for this work preclude the ability to undertake a competitive procurement process, due to the urgent need for works to commence, and are for a very specific project agreed with NHS England as the result of a recent CQC inspection. The request to contract with the identified partner is supported by NHS England, and has been approved via the Consultancy Expenditure Business Case approval process as part of the Trust's immediate improvement action plan.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036646
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024983-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73220000 - Development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£161,280 £100K-£500K

Notice Dates

Publication Date
6 Sep 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Sep 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Contact Name
Steven Worley
Contact Email
steven.worley@nchc.nhs.uk
Contact Phone
+44 1603785866

Buyer Location

Locality
NORWICH
Postcode
NR6 5BE
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH East (England)

Local Authority
Broadland
Electoral Ward
Hellesdon North West
Westminster Constituency
Norwich North

Supplier Information

Number of Suppliers
1
Supplier Name

HOOD & WOOLF

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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