Technology Enabled Care
Description: Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person-centred, strengths-based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.
Summary: Norfolk County Council is seeking a provider for Technology Enabled Care and Virtual Care services. The service will use technology to support residents to remain independent in their own homes, and to integrate technology-enabled support into care planning. Its purpose is to strengthen prevention, promote independence and provide person-centred, strengths-based support, with a focus on improving residents’ outcomes rather than relying on long-term care packages. The requirement combines health and social care services with related equipment. Delivery covers Norfolk, including the county’s eastern, central and western areas. The council is the buyer and is seeking a service that can support residents across its local area.