Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents

{
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    "id": "ocds-h6vhtk-0375ac-2023-04-05T14:05:00+01:00",
    "date": "2023-04-05T14:05:00+01:00",
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    "description": "To view this notice, please click here: <a href=\"https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=773722593\" target=\"_blank\">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=773722593</a> GO Reference: GO-202345-PRO-22471148",
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        "id": "2022/S 000-028942",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents",
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            "description": "Construction project management services"
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        "description": "Delivery of Domestic Retrofit Projects and Related Services for Council's, Local Authorities and Social Housing Organisations within Hertfordshire and Buckinghamshire. This will be a managing agent service offering a turnkey service for all aspects of the delivery. This will be a Framework Agreement. This award notice is made on behalf of all of those organisations listed in the original publication referenced 2022/S 000-028942. These are all local authorities in Hertfordshire and Buckinghamshire and any registered Social Landlord/ Social Housing provider/ Housing Association for housing stock within Hertfordshire or Buckinghamshire (in whole or part)",
        "value": {
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                "title": "Managing Agent for Grant-Funded Domestic Retrofit Schemes",
                "description": "Managing Agent for Grant-Funded Domestic Retrofit Schemes - this includes responsibility for the day-to-day delivery of a domestic retrofit projects such as the Green Homes Grant schemes mentioned above, ensuring all aspects of the services are delivered professionally and to the requirements stated herein, including but not limited to: *Providing independent project management services to enable a non-affiliated supply chain *Strategizing to secure, procure, and manage a contractor supply chain, including installers, surveyors (EPC surveyors, Retrofit Assessors etc.) *Creating a project delivery plan *Contract and Performance Management *Provisioning a call centre service to manage customer enquiries and applications *Establishing and running systems to manage the customer journey end-to-end including eligibility screening, application processing and customer support services (see example of customer journey in Appendix 2) *Identifying eligible properties and households using building stock and fuel poverty data (data analysis) *Household engagement, marketing, and recruitment (lead generation) *Undertaking whole-house surveys, retrofit assessments, and technical solution design (or arranging qualified subcontractors for this purpose). *Management of the retrofit works (scheduling and delivery) *Inspections, quality assurances and works approval *Monitoring and evaluation of projects including complying with any reporting requirements outlined by the funding body, for example with LAD projects by completing monthly reports in a timely manner to enable their submission to the Department for Business, Energy and Industrial Strategy (BEIS) within agreed deadlines (see typical reporting requirements in Appendix 3) *Customer satisfaction, installation completion and sign-off *Complying with GDPR requirements and procedures such as the creation of secure data sharing and storage arrangements for all parties.",
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                "id": "6",
                "measure": "bids",
                "value": 2
            },
            {
                "id": "9",
                "measure": "bids",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "value": 4
            },
            {
                "id": "7",
                "measure": "foreignBidsFromNonEU",
                "value": 2
            },
            {
                "id": "10",
                "measure": "foreignBidsFromNonEU",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "value": 1
            },
            {
                "id": "8",
                "measure": "electronicBids",
                "value": 2
            },
            {
                "id": "11",
                "measure": "electronicBids",
                "value": 1
            }
        ]
    }
}