Award

Homecare Service for Lincolnshire

NHS LINCOLNSHIRE ICB

This public procurement record has 3 releases in its history.

Award

04 Jan 2024 at 10:50

TenderUpdate

25 Nov 2022 at 16:22

Tender

14 Nov 2022 at 19:37

Summary of the contracting process

The procurement process for the "Homecare Service for Lincolnshire" was conducted by NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB. The procurement involved inviting suitably qualified providers to deliver homecare services under 7 different zones. The duration of the contract is 3 years starting from April 1, 2023, with a possibility of extension for 2 more years. The procurement stage is complete, and the tender was structured into 7 lots with specific service descriptions and target outcomes.

This public procurement contract for homecare services in Lincolnshire presents a significant growth opportunity for businesses in the health services industry. Providers offering high-quality and responsive care services for individuals requiring NHS continuing health care funding would be well-suited to compete. The procurement method was an open procedure, providing equal opportunities for businesses to participate. Interested bidders could bid for one or more zones, delivering personalised care based on predetermined quality and cost requirements across all zones.

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Notice Title

Homecare Service for Lincolnshire

Notice Description

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB invited suitably qualified providers to deliver their Homecare Services. The activity will be paid based on tariffs, details were included in the tender documentation.

Lot Information

Lot 1 - Zone 1

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 2 - Zone 2

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 3 - Zone 3

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 4 - Zone 4

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 5 - Zone 5

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 6 - Zone 6

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life

Lot 7 - Zone 7

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life Additional information: Any providers wishing to bid should register and log into EU Supply at the following url: https://uk.eu-supply.com/login.asp?B=agcsu Then search for Quote/tender 59519 - Homecare Services in Lincolnshire and complete the online questionnaires and documentation

Lincs Homecare

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB invited suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serve a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of the specification was to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This included individuals who require palliative and end of life care who are eligible for AACC. This service was for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB are the responsible commissioner. It specified the services was to be delivered by providers. The requirement set out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may have been via a: * notional budget, * third party budget * or direct payment budget. The ICB work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aimed to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. There were 7 lots/zones where the Bidders had the option to bid for one, all or any combination of the zones (bidder are awarded a maximum of 3 zones). The Zones were set out in the tender documentation, with maps and indicative activity. The activity will be paid based on tariffs that was detailed in the tender documentation. The duration of the contract is 3 years from the 1st April 2023 with the option to extend for a further 2 years. Providers bid via EU Supply under Quote/tender 59519 - Homecare Services in Lincolnshire.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03845c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000191-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
4 Jan 20242 years ago
Submission Deadline
15 Dec 2022Expired
Future Notice Date
Not specified
Award Date
31 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS LINCOLNSHIRE ICB
Contact Name
Not specified
Contact Email
agem.procurementeastmids@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SLEAFORD
Postcode
NG34 8GG
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF3 Lincolnshire

Local Authority
North Kesteven
Electoral Ward
Sleaford Holdingham
Westminster Constituency
Sleaford and North Hykeham

Supplier Information

Number of Suppliers
4
Supplier Names

AMG NURSING AND CARE SERVICES

ANNICARE NORTH

CERA CARE OPERATIONS

COMPLEAT CARE (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "id": "2",
                "title": "Lot 2 - Zone 2",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "3",
                "title": "Lot 3 - Zone 3",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "4",
                "title": "Lot 4 - Zone 4",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "5",
                "title": "Lot 5 - Zone 5",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "6",
                "title": "Lot 6 - Zone 6",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "7",
                "title": "Lot 7 - Zone 7",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB are inviting suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serves a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of this specification is to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This includes individuals who require palliative and end of life care who are eligible for AACC. This service is for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB is the responsible commissioner. It specifies the services to be delivered by providers. This requirement sets out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may be via a: * notional budget, * third party budget * or direct payment budget. The ICB will work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aims are to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation, that the person in receipt of home care will have: o The provision of person-centred care o An informed choice about care and support options o planning and review of their care and support o minimisation of the risks associated with missed or late visits o a culture in home care for reporting issues of safety and abuse concerns o a skilled workforce * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. The key service outcomes are based on the NHS Long Term Plan and are as follows: * Eligible individuals: o have an enhanced quality of life through personalised care. o support people to remain at home o have a positive experience of care and support well trained staff o are helped to recover from episodes of ill health or following injury. o are treated and cared for in a safe environment and protected from avoidable harm o are treated to minimise pain, discomfort, and anxiety, whilst maximising quality of life o have access to digitally enabled monitoring equipment * Enhancing the quality of life for people with long-term conditions/ learning disabilities and/or mental illness including dementia * Enhancing and personalising End of Life care * Reducing time spent in hospital by people with long-term conditions * An increase in the number of eligible individuals feeling supported to manage their condition and who use services to have control over their daily life Additional information: Any providers wishing to bid should register and log into EU Supply at the following url: https://uk.eu-supply.com/login.asp?B=agcsu Then search for Quote/tender 59519 - Homecare Services in Lincolnshire and complete the online questionnaires and documentation",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "status": "active"
            },
            {
                "id": "Lot 1 - 7",
                "title": "Lincs Homecare",
                "description": "NHS Arden & Greater East Midlands Commissioning Support Unit (NHS AGEM CSU) on behalf of NHS Lincolnshire ICB invited suitably qualified providers to deliver their Homecare Services. NHS Lincolnshire ICB serve a registered population of approximately 810,000 people. The demographic changes within the UK suggest that as people benefit from longer lives their need for NHS continuing health care (CHC) funding may increase due to associated co-morbidities. The purpose of the specification was to enable the ICB to commission quality care in a timely way and at a value that is clearly understood for patients within the scope of All Age Continuing Care (AACC) services arranged by the ICB for individuals whose care needs are met in their home. This included individuals who require palliative and end of life care who are eligible for AACC. This service was for the care for individuals over the age of 18yrs in receipt of standard or Fast Track CHC funding for whom NHS Lincolnshire ICB are the responsible commissioner. It specified the services was to be delivered by providers. The requirement set out predetermined, common quality and cost requirements to be delivered by all providers across all zones. The preferred delivery vehicle for CHC funded home care is via a personal health budget as mandated by NHSE/I. The delivery vehicle may have been via a: * notional budget, * third party budget * or direct payment budget. The ICB work in partnership with the provider responsible for each zone in respect of extremely complex cases to ensure that the individuals needs are safely met. The service aimed to deliver: * Improved responsiveness to requests for care for CHC patients from home care providers in each zone. * Improved quality of the care commissioned by the ICB * High quality provision of treatment, management, and support to enable individuals to remain in their home setting. * Personalised care based on the level of need * Care in line with NICE recommendation * A consistent approach to the brokerage of care packages. The ICB may commission very complex packages from a specialist service should the need arise. There were 7 lots/zones where the Bidders had the option to bid for one, all or any combination of the zones (bidder are awarded a maximum of 3 zones). The Zones were set out in the tender documentation, with maps and indicative activity. The activity will be paid based on tariffs that was detailed in the tender documentation. The duration of the contract is 3 years from the 1st April 2023 with the option to extend for a further 2 years. Providers bid via EU Supply under Quote/tender 59519 - Homecare Services in Lincolnshire.",
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                            "description": "Pass/Fail"
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                            "type": "quality",
                            "description": "Pass/Fail"
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                        {
                            "name": "Section I - Environmental Management",
                            "type": "quality",
                            "description": "Pass/Fail"
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                        {
                            "name": "Section J - Health and Safety",
                            "type": "quality",
                            "description": "Pass/Fail"
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                            "type": "quality",
                            "description": "Pass/Fail"
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                        {
                            "name": "Section L - Workforce",
                            "type": "quality",
                            "description": "Pass/Fail"
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                        {
                            "name": "Technical: Section M: Service Delivery",
                            "type": "quality",
                            "description": "34%"
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                        {
                            "name": "Technical: Section N: Corporate, Social and Environmental Responsibility",
                            "type": "quality",
                            "description": "15%"
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                        {
                            "name": "Technical: Section O: HR and Workforce Management",
                            "type": "quality",
                            "description": "7%"
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                        {
                            "name": "Technical: Section P: Data Security/ Information Governance",
                            "type": "quality",
                            "description": "2%"
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                        {
                            "name": "Technical: Section Q: Equality, Diversity and Human Rights",
                            "type": "quality",
                            "description": "12%"
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                        {
                            "name": "Technical: Section R: Clinical Governance",
                            "type": "quality",
                            "description": "10%"
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                        {
                            "name": "Technical: Section S: Premises",
                            "type": "quality",
                            "description": "3%"
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                        {
                            "name": "Technical: Section M: Service Delivery (lot specific) - Zone 1 - 7",
                            "type": "quality",
                            "description": "17% per zone"
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        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=53394&B=AGCSU",
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        "techniques": {
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        "coveredBy": [
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    "parties": [
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            "name": "NHS Lincolnshire ICB",
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                "streetAddress": "Bridge House, The Point, Lions Way",
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                "postalCode": "NG34 8GG",
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            "address": {
                "locality": "Mansfield",
                "postalCode": "NG21 oHJ",
                "countryName": "United Kingdom"
            },
            "roles": [
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            ]
        },
        {
            "id": "GB-FTS-101726",
            "name": "AMG Nursing and Care Services",
            "identifier": {
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            },
            "address": {
                "streetAddress": "Rigby House, Brooms Road, Stone Business Park",
                "locality": "Stone",
                "region": "UKF1",
                "postalCode": "ST15 0SH",
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