Telephony Services and Call Recording Software Support and Maintenance
Description: The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance
Summary: The Police and Crime Commissioner for Lincolnshire is procuring telephony services together with support and maintenance for call-recording software. The requirement covers telecommunications equipment and supplies, maintenance of telecommunications lines, and interactive voice-response software. It is a services contract for use by the Commissioner’s organisation, with delivery in the United Kingdom. The work is intended to maintain and support telephony and call-recording capability rather than provide a standalone equipment purchase. The contract is arranged as one lot and includes the buyer’s requirement for continuing technical service support. Suppliers operating in business telephony, telecommunications maintenance, call-recording systems, interactive voice-response platforms or related software support may therefore find the scope relevant, particularly where they can provide an integrated service across these areas.