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ICT13144 ATS Booking and Scheduling Solution

Transport for London

This public procurement record has 1 release in its history.

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15 Dec 2022 at 10:23

Award Notice
Summary of the contracting process

Transport for London has awarded a contract for the ICT13144 ATS Booking and Scheduling Solution to Via Technologies Europe B.V Limited. The contract, valued at £3,600,000 GBP, was signed on 25th November 2022. The procurement process was conducted through a selective competitive procedure with negotiation. The contract covers public road transport services in the services category. The solution involves delivering a booking and scheduling platform with various functionalities for Dial-a-Ride and other transportation services in London and surrounding areas.

This tender presents an opportunity for businesses specialising in technology solutions for public transport services to compete. The key evaluation criteria included solution design, mobilisation & transition, service management, privacy data protection, and cyber security. The contract allows for the extension of services for up to 3 years. As a public law body, Transport for London plays a crucial role as the buyer in this procurement process, ensuring transparency and accountability in public service contracts. Businesses with expertise in developing comprehensive booking and scheduling systems for assisted transport services would be well-suited for this opportunity.

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Notice Information

Notice Title

ICT13144 ATS Booking and Scheduling Solution

Notice Description

Contract for ATS Booking and Scheduling solution for Dial-a-Ride and other transportation.

Lot Information

Lot 1

Deliver a booking and scheduling solution which maintains key functionalities such as ; Trip Booking, Trip Scheduling, Customer Account and Registration, Fleet Management, Driver Rostering, Trip Delivery, Operational Reporting and Business Intelligence, Data Migrations and Workflows, General Administration. Deliver a new single technological platform with additional functionality to meet the goals of the ATS Roadmap. Additional functionality includes but not limited to: A responsive customer-facing website (as minimum - app interface desirable) which is compliant with TfL accessibility design guidelines. A scalable solution for multiple customers and multiple service providers. Include a responsive scheduling system which can respond to real-time situations (e.g. delays, breakdowns etc.)

Options: Option to extend of up to 3 years (1+1+1).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-038da1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035464-2022
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60112000 - Public road transport services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,600,000 £1M-£10M

Notice Dates

Publication Date
15 Dec 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Nov 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Via Technologies Europe B.V Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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