Award

Roster Management System Support and Maintenance including the provision of potential additional licenses

SCOTTISH FIRE AND RESCUE SERVICE

This public procurement record has 2 releases in its history.

Award

18 Jul 2023 at 13:51

Award

20 Jan 2023 at 11:58

Summary of the contracting process

The Scottish Fire and Rescue Service has awarded a contract for 'Roster Management System Support and Maintenance' to UKG - Ultimate Kronos Group. The procurement falls under services with a main procurement category of maintenance of information technology software. The contracting authority employed a limited procurement method with an award procedure without prior publication of a call for competition. The contract, valued at 220,000 GBP, was signed on 19th December 2022. The system in focus is utilised by 3600 operational employees throughout the Service, ensuring adequate staffing for operational efficiency.

This contract presents an opportunity for businesses in the software support services industry to compete for providing maintenance services to Scottish Fire and Rescue Service. Companies offering software support and maintenance services, especially those with experience in information technology software maintenance, would be well-suited to bid for this opportunity. The procurement process involved a standstill period for decisions, reflecting a commitment to transparency and fairness in awarding contracts. This contract marks a key investment for the Scottish Fire and Rescue Service in maintaining essential operational systems.

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Notice Title

Roster Management System Support and Maintenance including the provision of potential additional licenses

Notice Description

Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses.

Lot Information

Lot 1

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness. Additional information: Maximum value over the three year period is anticipated to be no more than 220000 GBP

Options: Potential for futureproofing via additional licenses

Procurement Information

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-039935
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020669-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£220,000 £100K-£500K

Notice Dates

Publication Date
18 Jul 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Dec 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH FIRE AND RESCUE SERVICE
Contact Name
Ashley Gould
Contact Email
ashley.gould@firescotland.gov.uk
Contact Phone
+44 1416464637

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland

Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

UKG - ULTIMATE KRONOS GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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