Award

Multiple and Complex Needs Service

ESSEX COUNTY COUNCIL

This public procurement record has 5 releases in its history.

Award

29 Nov 2023 at 17:40

Tender

10 Jul 2023 at 12:00

TenderUpdate

02 Jun 2023 at 17:35

Planning

02 Jun 2023 at 16:38

Planning

09 Feb 2023 at 12:11

Summary of the contracting process

The Essex County Council completed the procurement process for the commission of a Multiple and Complex Needs Service to support individuals in the Health and social work services sector. The contract will commence on 1st April 2024, following the expiration of the current service. The initial contract term is five years, with an option to extend up to an additional four years, resulting in a possible total duration of nine years.

This tender presents an opportunity for businesses in the health and social work services sector, particularly those specialising in providing therapeutic, holistic, and intensive support. The procurement method used was an open procedure, and the contract was awarded to Phoenix House (T/A Phoenix Futures) with a contract value of £17,100,000. Interested businesses should focus on quality criteria, social value, and pricing to compete effectively in similar tenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Multiple and Complex Needs Service

Notice Description

Essex County Council conducted a single stage procurement to commission a Multiple and Complex Needs Service to support individuals who are ordinarily resident within the administrative boundaries of Essex, (excluding the unitary authority areas of Thurrock and Southend-On-Sea). Following the expiration the current Offenders with Complex and Additional Needs Service on 31st March 2024, the new Multiple and Complex Needs Service contract will commence on 1 April 2024. This service is commissioned under an initial five (5) year term with the option to extend for a maximum of up to 48 months, i.e 4 years (2+2) at the Council's sole discretion; thereby resulting in a maximum possible contract duration of nine (9) years. Please note that the total value of the procurement as stated in section II 1.7 below reflects the cumulative effect of the pricing submission of the successful bidder for a maximum possible contractual duration of nine (9) years.

Lot Information

Lot 1

This service is designed to secure suitable provision of therapeutic, holistic, wrap around intensive support to help stabilise and support individuals with multiple and complex needs who are ordinarily resident within the administrative boundaries of Essex, (excluding the unitary authority areas of Thurrock and Southend-On-Sea).

Renewal: This service will be commissioned under an initial five (5) year term with the option to extend for a period totalling no more than 48 months, i.e 4 years (2+2), at the Council's sole discretion; thereby resulting in a maximum possible contract duration of nine (9) years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a446
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035279-2023
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£17,100,000 £10M-£100M
Lots Value
£17,100,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£17,100,000 £10M-£100M

Notice Dates

Publication Date
29 Nov 20232 years ago
Submission Deadline
15 Sep 2023Expired
Future Notice Date
9 Jul 2023Expired
Award Date
29 Nov 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Lorna Venters
Contact Email
lorna.venters@essex.gov.uk
Contact Phone
+44 333

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX HOUSE (T/A PHOENIX FUTURES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03a446-2023-11-29T17:40:02Z",
    "date": "2023-11-29T17:40:02Z",
    "ocid": "ocds-h6vhtk-03a446",
    "initiationType": "tender",
    "tender": {
        "id": "DN664928",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Multiple and Complex Needs Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "mainProcurementCategory": "services",
        "description": "Essex County Council conducted a single stage procurement to commission a Multiple and Complex Needs Service to support individuals who are ordinarily resident within the administrative boundaries of Essex, (excluding the unitary authority areas of Thurrock and Southend-On-Sea). Following the expiration the current Offenders with Complex and Additional Needs Service on 31st March 2024, the new Multiple and Complex Needs Service contract will commence on 1 April 2024. This service is commissioned under an initial five (5) year term with the option to extend for a maximum of up to 48 months, i.e 4 years (2+2) at the Council's sole discretion; thereby resulting in a maximum possible contract duration of nine (9) years. Please note that the total value of the procurement as stated in section II 1.7 below reflects the cumulative effect of the pricing submission of the successful bidder for a maximum possible contractual duration of nine (9) years.",
        "value": {
            "amount": 17100000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "This service is designed to secure suitable provision of therapeutic, holistic, wrap around intensive support to help stabilise and support individuals with multiple and complex needs who are ordinarily resident within the administrative boundaries of Essex, (excluding the unitary authority areas of Thurrock and Southend-On-Sea).",
                "hasRenewal": true,
                "renewal": {
                    "description": "This service will be commissioned under an initial five (5) year term with the option to extend for a period totalling no more than 48 months, i.e 4 years (2+2), at the Council's sole discretion; thereby resulting in a maximum possible contract duration of nine (9) years."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality criterion - Name: Qualitative Questions",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Quality criterion - Name: Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 17100000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH3"
                    },
                    {
                        "region": "UKH3"
                    },
                    {
                        "region": "UKH3"
                    },
                    {
                        "region": "UKH3"
                    }
                ],
                "relatedLot": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ]
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-07-10T00:00:00+01:00"
        },
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "Essex County Council is seeking to commission a Multiple and Complex Needs Service which provides holistic, wrap around, person centred support to individuals in contact with the criminal justice system who have a range of multiple and complex needs. The Service will proactively engage with partner agencies to ensure that all of the individuals needs are addressed, thereby helping to stabilise them, and help to prevent reoffending, as well as divert those who are on the periphery of offending, for example victims of criminal exploitation, from entering the criminal justice system The procurement relates to the re-tender of the Offenders with Complex and Additional Needs Service (OCAN). The OCAN contract expires on 31 March 2024."
                        },
                        "newValue": {
                            "text": "Further to the previous PIN (2023/S 000-004008) regarding the forthcoming procurement opportunity in respect of the retender of the Offenders with Complex and Additional Needs Service (OCAN), Essex County Council (\"the Council) would like to invite prospective providers to attend a market engagement event on Thursday 15th June 2023. Please note that this event will be conducted online via MS Teams between 12:30 and 14:15. If your organisation would like to attend the event, please email lorna.venters@essex.gov.uk, confirming the names of your organisation's representatives. Please ensure that you confirm your attendance by 17:00 on Friday 9th June 2023. During the course if this market engagement event, the Council will provide an update on the commissioning intentions, confirm details on how to engage with this procurement and discuss the social value considerations for this service."
                        },
                        "where": {
                            "section": "II.1.4",
                            "label": "Short description"
                        }
                    },
                    {
                        "oldValue": {
                            "text": "Please note that the stated closing date stated in this notice applies to the deadline for expressing interest in attending the market engagement. It does not relate to the deadline for the forthcoming procurement. Full details of the associated procurement including the tender submission deadline will be published in a Contract Notice in due course following the conclusion of the requisite internal governance for this project. The inclusion of any dates for the proposed procurement opportunity are provided for indicative purposes only."
                        },
                        "newValue": {
                            "text": "The procurement relates to the re-tender of the Offenders with Complex and Additional Needs Service (OCAN). The OCAN contract expires on 31 March 2024. Please note that the stated closing date stated in this notice applies to the deadline for expressing interest in attending the market engagement. It does not relate to the deadline for the forthcoming procurement. The inclusion of any dates for the proposed procurement opportunity are provided for indicative purposes only."
                        },
                        "where": {
                            "section": "VI.3",
                            "label": "Additional Information"
                        }
                    }
                ]
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=ef391e5e-fc18-ee11-8123-005056b64545",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-09-15T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "awardPeriod": {
            "startDate": "2023-09-15T12:15:00+01:00"
        },
        "bidOpening": {
            "date": "2023-09-15T12:15:00+01:00",
            "address": {
                "streetAddress": "Via ProContract"
            },
            "description": "Electronic process -- The commercial officer will conduct the opening process via the functionality within the Council's e-sourcing portal, ProContract. No postal responses or any submissions which are issued outside the electronic portal will be accepted."
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-4622",
            "name": "Essex County Council",
            "identifier": {
                "legalName": "Essex County Council"
            },
            "address": {
                "streetAddress": "County Hall, Market Road",
                "locality": "Chelmsford",
                "region": "UKH",
                "postalCode": "CM1 1QH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lorna Venters",
                "email": "Lorna.Venters@essex.gov.uk",
                "telephone": "+44 333",
                "url": "https://procontract.due-north.com/Advert/Index?advertId=ef391e5e-fc18-ee11-8123-005056b64545"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "https://www.essex.gov.uk/",
                "buyerProfile": "https://www.essex.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-7803",
            "name": "The High Court",
            "identifier": {
                "legalName": "The High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 20794760000"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-99593",
            "name": "Phoenix House (T/A Phoenix Futures)",
            "identifier": {
                "legalName": "Phoenix House (T/A Phoenix Futures)"
            },
            "address": {
                "streetAddress": "68 Newington Causeway",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE1 6DF",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-99594",
            "name": "The High Court",
            "identifier": {
                "legalName": "The High Court"
            },
            "address": {
                "streetAddress": "The Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-4622",
        "name": "Essex County Council"
    },
    "language": "en",
    "description": "The Council envisages that this procurement will be published on ProContract the week commencing Monday 10th July 2023. However, the Council reserves the right to postpone the publication in order to ensure suitable assurance that the tender documents are fit for purpose. Once the procurement is published a corresponding advertisement will be available via ProContract to enable prospective bidders to access, view and respond to this opportunity. To submit an effective expression of interest in this opportunity, bidders must use the functionality within ProContract when the Invitation To Tender (ITT) is open.",
    "awards": [
        {
            "id": "035279-2023-0723 MACN-1",
            "relatedLots": [
                "1"
            ],
            "title": "Multiple and Complex Needs Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-99593",
                    "name": "Phoenix House (T/A Phoenix Futures)"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "035279-2023-0723 MACN-1",
            "awardID": "035279-2023-0723 MACN-1",
            "title": "Multiple and Complex Needs Service",
            "status": "active",
            "value": {
                "amount": 17100000,
                "currency": "GBP"
            },
            "dateSigned": "2023-11-29T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 15
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 12
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 15
            }
        ]
    }
}