NHS 111 Service (Midlands Region) - Market Engagement

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03b497-2023-03-21T09:16:07Z",
    "date": "2023-03-21T09:16:07Z",
    "ocid": "ocds-h6vhtk-03b497",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-03b497",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "NHS 111 Service (Midlands Region) - Market Engagement",
        "status": "planned",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "***This advert is for market engagement only***<br/><br/>NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board intend to undertake a procurement process for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards:<br/><br/>NHS Birmingham and Solihull ICB<br/>NHS Coventry and Warwickshire ICB<br/>NHS Herefordshire and Worcestershire ICB<br/>NHS Leicester, Leicestershire and Rutland ICB<br/>NHS Lincolnshire ICB<br/>NHS Northamptonshire ICB<br/>NHS Nottingham and Nottinghamshire ICB<br/>NHS Shropshire and Telford and Wrekin ICB<br/>NHS Staffordshire and Stoke-on-Trent ICB<br/><br/>The Commissioners have published this Prior Information Notice to support market engagement only at this stage.<br/><br/>It is the current intention of the commissioners to procure the service as a single lot and appoint a provider to deliver the service covering the West and East Midlands region.",
        "lots": [
            {
                "id": "1",
                "description": "NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities.<br/><br/>Further objectives of the service will be to:<br/>* Achieve nationally and regionally mandated KPIs and quality measures. <br/>* Expedite patient access to appropriate end point services.<br/>* Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact.<br/>* Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS).<br/>* Nurture a culture of self-help, education and self-management.<br/>* Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care.<br/>* Ensure early identification of calls that would benefit from access to a clinical adviser.<br/>* Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients' care where additional or specialist care is required.<br/>* Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway.<br/>* Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services.<br/><br/>It is anticipated that the service will receive circa 5.5m calls per annum, Midlands wide.<br/><br/>The anticipated contract duration will be 5 years with an option to extend for up to a further 2 years.<br/><br/>Providers are invited to attend a market engagement event on the morning of the 20th April 2023, to be held at a venue in central Birmingham. Further details relating to the venue and specific timing of the event will be communicated to registered providers.<br/><br/>In order to register to attend the event, please follow the instructions provided later in this notice. (Section II.2.14). Providers are asked to complete a short questionnaire as part of the registration process.<br/><br/>Please note, this PIN relates to services within scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioners and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services (also known as the \"Light Touch Regime\").<br/><br/>The commissioners do not bind themselves to commencing or running any public procurement procedure further to, or as a result of, this market engagement.<br/><br/>Any subsequent procurement, if undertaken, will be commenced by way of a separate call for competition via a relevant notice published in Find a Tender.<br/><br/>Any and all information/documents that are made available as part of this engagement exercise is draft and subject to change. All timeframes are indicative and also subject to change. Additional information: To register to attend the market engagement event and access further details relating to the market engagement please go to the following link/address: \"https://health family.force.com/s/Welcome\", register on the system as appropriate and access project reference C152296 \"NHS 111 Service (Midlands Region) - Market Engagement\".<br/><br/>Event registration deadline: 17:00 on 14/4/2023.",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "deliveryLocation": {
                    "description": "Midlands Region"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-05-05T00:00:00+01:00",
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "crossBorderLaw": "UK",
        "coveredBy": [
            "GPA"
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-65471",
            "name": "NHS Black Country Integrated Care Board",
            "identifier": {
                "legalName": "NHS Black Country Integrated Care Board"
            },
            "address": {
                "streetAddress": "Civic Centre, St Peter's Square",
                "locality": "Wolverhampton",
                "region": "UKG39",
                "postalCode": "WV1 1SH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Richard Ward",
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.blackcountry.icb.nhs.uk/",
                "buyerProfile": "https://www.blackcountry.icb.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-70362",
            "name": "NHS Derby & Derbyshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Derby & Derbyshire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Cardinal Square, 10 Nottingham Road",
                "locality": "Derby",
                "region": "UKF1",
                "postalCode": "DE1 3QT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/",
                "buyerProfile": "https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/"
            }
        },
        {
            "id": "GB-FTS-74688",
            "name": "NHS Coventry and Warwickshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Coventry and Warwickshire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Westgate House, Market Street",
                "locality": "Warwick",
                "region": "UKG33",
                "postalCode": "CV34 4DE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.happyhealthylives.uk/",
                "buyerProfile": "https://www.happyhealthylives.uk/"
            }
        },
        {
            "id": "GB-FTS-77944",
            "name": "NHS Herefordshire and Worcestershire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Herefordshire and Worcestershire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Isaac Maddox House, Shrub Hill Industrial Estate",
                "locality": "Worcester",
                "region": "UKG12",
                "postalCode": "WR4 9EL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.herefordshireandworcestershire.icb.nhs.uk/",
                "buyerProfile": "https://www.herefordshireandworcestershire.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77945",
            "name": "NHS Birmingham and Solihull Integrated Care Board",
            "identifier": {
                "legalName": "NHS Birmingham and Solihull Integrated Care Board"
            },
            "address": {
                "streetAddress": "First Floor, Wesleyan, Colmore Circus Queensway",
                "locality": "Birmingham",
                "region": "UKG31",
                "postalCode": "B4 6AR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.birminghamsolihull.icb.nhs.uk/",
                "buyerProfile": "https://www.birminghamsolihull.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77946",
            "name": "NHS Leicester, Leicestershire and Rutland Integrated Care Board",
            "identifier": {
                "legalName": "NHS Leicester, Leicestershire and Rutland Integrated Care Board"
            },
            "address": {
                "streetAddress": "Room G30, Pen Lloyd Building, County Hall Glenfield",
                "locality": "Leicester",
                "region": "UKF21",
                "postalCode": "LE3 8TB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.leicesterleicestershireandrutland.icb.nhs.uk/",
                "buyerProfile": "https://www.leicesterleicestershireandrutland.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77947",
            "name": "NHS Lincolnshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Lincolnshire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Bridge House, The Point Lions Way",
                "locality": "Sleaford",
                "region": "UKF30",
                "postalCode": "NG34 8GG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.lincolnshire.icb.nhs.uk/",
                "buyerProfile": "https://www.lincolnshire.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77948",
            "name": "NHS Northamptonshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Northamptonshire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Francis Crick House, Summerhouse Road, Moulton Park",
                "locality": "https://www.icnorthamptonshire.org.uk/icb/",
                "region": "UKF24",
                "postalCode": "NN3 6BF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.icnorthamptonshire.org.uk/icb/",
                "buyerProfile": "https://www.icnorthamptonshire.org.uk/icb/"
            }
        },
        {
            "id": "GB-FTS-74946",
            "name": "NHS Nottingham and Nottinghamshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Nottingham and Nottinghamshire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Sir John Robinson House, Sir John Robinson Way, Arnold",
                "locality": "Nottingham",
                "region": "UKF14",
                "postalCode": "NG5 6DA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.notts.icb.nhs.uk/",
                "buyerProfile": "https://www.notts.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77949",
            "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board",
            "identifier": {
                "legalName": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board"
            },
            "address": {
                "streetAddress": "1 Staffordshire Place",
                "locality": "Stafford",
                "region": "UKG24",
                "postalCode": "ST16 2LP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.staffsstoke.icb.nhs.uk/",
                "buyerProfile": "https://www.staffsstoke.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-FTS-77950",
            "name": "NHS Shropshire and Telford and Wrekin Integrated Care Board",
            "identifier": {
                "legalName": "NHS Shropshire and Telford and Wrekin Integrated Care Board"
            },
            "address": {
                "streetAddress": "Mytton Oak Road",
                "locality": "Shrewsbury",
                "region": "UKG22",
                "postalCode": "SY3 8XQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "richard.ward11@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.shropshiretelfordandwrekin.nhs.uk/",
                "buyerProfile": "https://www.shropshiretelfordandwrekin.nhs.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-65471",
        "name": "NHS Black Country Integrated Care Board"
    },
    "language": "en"
}