Notice Information
Notice Title
IMS3 Contract for the Provision of Information Management Services
Notice Description
Lot Information
Lot 1
In February 2021, DHSC launched a competitive procedure with negotiation procurement exercise for a replacement provider of the IMS3 service. This exercise is on track and DHSC expect to award the Contract within expected timescales (with the assumption that the negotiation phase is not invoked). Whilst the transition to the new supplier is feasible under the IMS3 Contract term there remain risks that it may not be complete in this timeframe which would impact on service continuity and cause significant disruption for the authority.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03b6ee
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/009178-2023
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £284,046,000 £100M-£1B
Notice Dates
- Publication Date
- 29 Mar 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 16 Jan 201214 years ago
- Contract Period
- 16 Jan 2012 - 31 Oct 2023 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT OF HEALTH AND SOCIAL CARE
- Contact Name
- Sachin Joshi
- Contact Email
- sachin.joshi@dhsc.gov.uk
- Contact Phone
- +44 2079721622
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 0EU
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI32 Westminster
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "(i) Whilst the transition to the new supplier is feasible under the IMS3 Contract term as extended to 30 April 2022, there is a risk that it may not be complete in time due to approvals needed for the new service taking longer than expected, the scale of service being provided due to reorganisations of ALBs and test and trace as well as other current consuming organisations transition plans taking longer than expected. As well as; <br/>(ii) The level of technical transformation and remediation required of the services under the contract in order to transition to the new provider is not feasible within the current term.<br/>(iii) A change of supplier cannot be made from Atos to another supplier prior to the previous expiry date for both technical and economic reasons. This is due to the nature and complexity of the current IMS3 IT infrastructure and estate, the necessary transitional activities and the significant service disruption and cost that will arise in the event of a premature transition. For example, it is not possible to migrate data such as unstructured files without Atos' support and knowledge of the IMS3 data-center infrastructure and configuration, because Atos' support and knowledge is needed to ensure access is made available and legacy identities are matched to new cloud identities;<br/><br/>(iv) a change of supplier to migrate to an interim supplier from Atos and then to the IMS4 supplier would cause significant inconvenience or substantial duplication of costs for the DHSC and the UK Government as a whole. Among the anticipated complications are: costs related to transition periods; exit costs; termination assistance costs; procurement costs; further stranded costs for which DHSC would retain liability; TUPE costs and pension liabilities; costs in recreating data in the event of data loss in migration; and knowledge transfer costs particularly around a number of Atos built assets and other systems which cannot be transitioned safely (either to an interim supplier or a TOM supplier) without a detailed and expensive handover; and<br/>(v) As set out above, DHSC considers the intended further extension to be necessary for both technical and economic reasons; a change of supplier would cause significant inconvenience or substantial duplication of costs for the DHSC and the UK Government as a whole; and the price to be paid during the further 9-month extension will not exceed 50% of the value of the original Contract and therefore this modification is permitted under Regulation 72(1)(b) of the PCR 2015:",
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