Notice Information
Notice Title
AMCV 331 - Telecare Managed Services
Notice Description
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: * Manage the full contract, including liaising with the Customer as required * Facilitate the scheduled review meetings. * Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. * Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: * Installation, deinstallation, fault management of equipment and peripherals * Call monitoring * Disaster recovery * Reprogramming (where required) * Reporting * Review and development of continuous improvement activities
Lot Information
Telecare: Equipment, and Associated Services
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: * Manage the full contract, including liaising with the Customer as required * Facilitate the scheduled review meetings. * Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. * Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: * Installation, deinstallation, fault management of equipment and peripherals * Call monitoring * Disaster recovery * Reprogramming (where required) * Reporting * Review and development of continuous improvement activities
Renewal: The Framework is for an initial period of three years with the option to extend for a further year
Telehealth SolutionsLot 2 will provide members a full range of telehealth solutions, including but not limited to; telehealth and remote patient monitoring and software solutions, technology and telephony equipment and solutions, supply of equipment and provision of repairs, service, maintenance and associated services. PfH anticipates awarding places on Lot 2 to five suppliers, however, reserve the right to award places to a greater or fewer number of suppliers depending on the bids received.
Renewal: The Framework Agreement is for an initial period of three years with the option to extend for a further year.
Monitoring Services and SolutionsLot 3 will provide members a full range of monitoring solutions, including but not limited to; the provision of call monitoring from a range of devices or sensors, including but not limited to dispersed alarms, telecare/telehealth devices, door entry and access control systems, fire alarms, intruder alarms, lifts and group living schemes. Additionally, this lots allows for the provision of equipment supply in relation to call monitoring services together with technology and telephony based solutions. PfH anticipates awarding places on Lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received
Renewal: The framework is for an initial period of three years with the option to extend for a further year
Telecare Equipment and Monitoring ServicesLot 4 offers members the opportunity to call off requirements for services spanning both Lot 1 and 3, enabling both the member and supplier to develop and implement a total telecare solution under the remit of a single supplier. PfH anticipates awarding places on Lot 4 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received. Bidders should note that to apply for Lot 4 they must also have applied for Lots 1 and 3.
Renewal: The framework is for an initial period of three years with the option to extend for a further year
Monitoring and Data Applications, Software and Cloud Based ServicesLot 5 offers members the opportunity to call off requirements for the provision of call monitoring and data applications, software and cloud based services and solutions relating to both telecare and telehealth or a combination of both services. PfH anticipates awarding places on lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received.
Renewal: The framework is for an initial period of three years with the option to extend for a further year.
Integrated Managed ServicesLot 6 offers members the opportunity to call off requirements for managed services for the design, implementation, benefits realisation and continuous improvement of integrated telecare and telehealth products and services. A managed service must have as its core objective the provision of products and services relating to telecare or telehealth and operate to integrate multiple services and agencies (e.g. housing, local authorities, the health service, voluntary and community organisations etc). PfH anticipates awarding places on Lot 6 to three suppliers but reserves the right to award a greater or fewer number of places depending on the bids received. Bidders should note that to apply for Lot 6 they must also have applied for Lots 1 and 3.
Renewal: The framework is for an initial period of three years with the option to extend for a further year
Procurement Information
The works, supplies or services can be provided only by a particular economic operator for the following reason: Sole provider within framework Lot
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03b735
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/041124-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
31 - Electrical machinery, apparatus, equipment and consumables; lighting
32 - Radio, television, communication, telecommunication and related equipment
33 - Medical equipments, pharmaceuticals and personal care products
35 - Security, fire-fighting, police and defence equipment
48 - Software package and information systems
50 - Repair and maintenance services
51 - Installation services (except software)
64 - Postal and telecommunications services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
73 - Research and development services and related consultancy services
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
80 - Education and training services
-
- CPV Codes
30200000 - Computer equipment and supplies
30213000 - Personal computers
30213200 - Tablet computer
30230000 - Computer-related equipment
30237200 - Computer accessories
31625200 - Fire-alarm systems
31712112 - SIM cards
32230000 - Radio transmission apparatus with reception apparatus
32234000 - Closed-circuit television cameras
32235000 - Closed-circuit surveillance system
32250000 - Mobile telephones
32252000 - GSM telephones
32252110 - Hands-free mobile telephones (wireless)
32260000 - Data-transmission equipment
32400000 - Networks
32410000 - Local area network
32412000 - Communications network
32412100 - Telecommunications network
32412110 - Internet network
32413000 - Integrated network
32424000 - Network infrastructure
32430000 - Wide area network
32500000 - Telecommunications equipment and supplies
32510000 - Wireless telecommunications system
32583000 - Data and voice media
33100000 - Medical equipments
33123210 - Cardiac-monitoring devices
33140000 - Medical consumables
33190000 - Miscellaneous medical devices and products
33195000 - Patient-monitoring system
33197000 - Medical computer equipment
35113000 - Safety equipment
35120000 - Surveillance and security systems and devices
35121000 - Security equipment
35121700 - Alarm systems
45233292 - Installation of safety equipment
45314000 - Installation of telecommunications equipment
48000000 - Software package and information systems
48180000 - Medical software package
48211000 - Platform interconnectivity software package
48213000 - Operating system enhancement software package
48218000 - License management software package
48219100 - Gateway software package
48219700 - Communications server software package
48222000 - Web server software package
48314000 - Voice recognition software package
48800000 - Information systems and servers
48820000 - Servers
48821000 - Network servers
48822000 - Computer servers
48823000 - File servers
48824000 - Printer servers
48825000 - Web servers
50000000 - Repair and maintenance services
50116100 - Electrical-system repair services
50312000 - Maintenance and repair of computer equipment
50312600 - Maintenance and repair of information technology equipment
50333100 - Repair and maintenance services of radio transmitters
50610000 - Repair and maintenance services of security equipment
51300000 - Installation services of communications equipment
51700000 - Installation services of fire protection equipment
64212000 - Mobile-telephone services
71243000 - Draft plans (systems and integration)
71317200 - Health and safety services
71317210 - Health and safety consultancy services
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72210000 - Programming services of packaged software products
72211000 - Programming services of systems and user software
72212218 - License management software development services
72212222 - Web server software development services
72212730 - Security software development services
72212731 - File security software development services
72212732 - Data security software development services
72212781 - System management software development services
72212982 - Configuration management software development services
72220000 - Systems and technical consultancy services
72221000 - Business analysis consultancy services
72224000 - Project management consultancy services
72224100 - System implementation planning services
72227000 - Software integration consultancy services
72228000 - Hardware integration consultancy services
72246000 - Systems consultancy services
72317000 - Data storage services
72422000 - Internet or intranet server application development services
72720000 - Wide area network services
73431000 - Test and evaluation of security equipment
75122000 - Administrative healthcare services
79400000 - Business and management consultancy and related services
79417000 - Safety consultancy services
79420000 - Management-related services
79511000 - Telephone operator services
79512000 - Call centre
79711000 - Alarm-monitoring services
80330000 - Safety education services
80550000 - Safety training services
85000000 - Health and social work services
85100000 - Health services
85140000 - Miscellaneous health services
85144000 - Residential health facilities services
85323000 - Community health services
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £80,000,000 £10M-£100M
- Lots Value
- £80,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £55,433,000 £10M-£100M
Notice Dates
- Publication Date
- 20 Dec 20241 years ago
- Submission Deadline
- 5 May 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Jul 20233 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Shropshire Council
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRCHWOOD, WARRINGTON
- Postcode
- SY2 6ND
- Postcode Area
- Shrewsbury
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG2 Shropshire and Staffordshire
- Small Region (ITL 3)
- TLG22 Shropshire
- Delivery Location
- TLG22 Shropshire
-
- Local Authority
- Shropshire
- Electoral Ward
- Abbey
- Westminster Constituency
- Shrewsbury
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.