Award

Home Oxygen Service

NHS WALES SHARED SERVICES PARTNERSHIP

This public procurement record has 2 releases in its history.

Award

05 Feb 2024 at 11:56

Tender

28 Apr 2023 at 07:50

Summary of the contracting process

The NHS Wales Shared Services Partnership, acting on behalf of several health boards and trusts, is awarding a 7-year contract for a Home Oxygen Service. The service will cater to patients within NHS Wales, including those from other parts of the UK, delivering oxygen equipment and related services outside secondary care. The contract, with a total value of £75,000,000, involves providing customer support, equipment installation, training, maintenance, and monitoring. The tender is in the active stage, and the deadline for submissions is June 2, 2023.

This procurement opportunity for the Home Oxygen Service can attract businesses experienced in providing health services and oxygen-therapy services. Suppliers capable of delivering a comprehensive suite of services, supporting health boards' monitoring and reporting needs, are well-suited to compete. The procurement process offers growth opportunities for businesses in the health services sector looking to collaborate with the NHS in Wales and expand their service provision for patients in home and community settings.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Home Oxygen Service

Notice Description

Provision of a Home Oxygen Service within premises outside secondary care for patients registered with a General Practitioner (GP) that falls within a Health Board within NHS Wales, and patients travelling to Wales from other regions of the United Kingdom.

Lot Information

Lot 1

The Home Oxygen Service provides a service to users in their own homes and other locations outside secondary care, and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. Health Boards have the responsibility for providing a Home Oxygen Service to patients. The services that are included in the contract include, but are not limited to: -- the provision of a customer contact centre, -- processing and delivery of Home Oxygen Order Form (HOOF) requests, -- supply and installation of equipment, -- training and guidance for service users and/or carers, -- managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), -- reimbursement of electricity costs for concentrator users, and -- servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable Health Boards to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The contractor must be able to deliver the service within the homes and other locations outside of secondary care locations relating to patients registered with General Practitioners (GP's) that fall within the Health Boards within NHS Wales, these Health Boards include the below and their successor organisations; -Aneurin Bevan University Health Board -Betsi Cadwaladr University Health Board -Cardiff and Vale University Health Board -Cwm Taf Morgannwg University Health Board -Hywel Dda University Health Board -Swansea Bay University Health Board -Powys Teaching Health Board The contractor will also be required to undertake the service in locations where patients from other parts of the United Kingdom travel to a location that falls within the remit of the Health Boards listed above.

Renewal: option to extend for a further 36 months, to be decided by end of month 60

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03c4f0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003670-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85111700 - Oxygen-therapy services

Notice Value(s)

Tender Value
£75,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,000,000 £10M-£100M

Notice Dates

Publication Date
5 Feb 20242 years ago
Submission Deadline
2 Jun 2023Expired
Future Notice Date
Not specified
Award Date
2 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP
Additional Buyers

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Contact Name
Gareth Stallard
Contact Email
gareth.stallard@wales.nhs.uk
Contact Phone
+44 2920903700

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UB
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

BAYWATER HEALTHCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03c4f0-2024-02-05T11:56:57Z",
    "date": "2024-02-05T11:56:57Z",
    "ocid": "ocds-h6vhtk-03c4f0",
    "description": "NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust), the Contracting Authority will be awarding this agreement for and on behalf of the organisations listed below, the contractor will be required to provide services and be able to work with these organisations to deliver the contract during the contract period. -Aneurin Bevan University Health Board -Betsi Cadwaladr University Health Board -Cardiff and Vale University Health Board -Cwm Taf Morgannwg University Health Board -Hywel Dda University Health Board -Swansea Bay University Health Board -Powys Teaching Health Board -Velindre University NHS Trust -Public Health Wales NHS Trust -Welsh Ambulance Services NHS Trust -Digital Health Care Wales -Health Education Improvement Wales The proposed agreement will be awarded for a period of 7 years (84 months) with the option to extend for up to an additional 3 years (36 months). (WA Ref:138634)",
    "initiationType": "tender",
    "tender": {
        "id": "MED-OJEU-51002",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Home Oxygen Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85111700",
            "description": "Oxygen-therapy services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of a Home Oxygen Service within premises outside secondary care for patients registered with a General Practitioner (GP) that falls within a Health Board within NHS Wales, and patients travelling to Wales from other regions of the United Kingdom.",
        "value": {
            "amount": 75000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Home Oxygen Service provides a service to users in their own homes and other locations outside secondary care, and also supports users working and travelling outside the home through the provision of appropriate oxygen equipment. Health Boards have the responsibility for providing a Home Oxygen Service to patients. The services that are included in the contract include, but are not limited to: -- the provision of a customer contact centre, -- processing and delivery of Home Oxygen Order Form (HOOF) requests, -- supply and installation of equipment, -- training and guidance for service users and/or carers, -- managing oxygen supplies through replenishment of cylinders and Liquid Oxygen (LOX), -- reimbursement of electricity costs for concentrator users, and -- servicing and maintenance of equipment. Suppliers must be able to deliver all aspects of the service and must support the service that they provide with a suite of reports that enable Health Boards to monitor the oxygen usage for their patients, and to be alerted when service users are not responsive to risk assessments and maintenance. This is in addition to reports that support reconciliation. The contractor must be able to deliver the service within the homes and other locations outside of secondary care locations relating to patients registered with General Practitioners (GP's) that fall within the Health Boards within NHS Wales, these Health Boards include the below and their successor organisations; -Aneurin Bevan University Health Board -Betsi Cadwaladr University Health Board -Cardiff and Vale University Health Board -Cwm Taf Morgannwg University Health Board -Hywel Dda University Health Board -Swansea Bay University Health Board -Powys Teaching Health Board The contractor will also be required to undertake the service in locations where patients from other parts of the United Kingdom travel to a location that falls within the remit of the Health Boards listed above.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Qualification",
                            "type": "quality",
                            "description": "PASS/FAIL"
                        },
                        {
                            "name": "Sustainable Procurement",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Technical Ability",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 2520
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "option to extend for a further 36 months, to be decided by end of month 60"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85100000",
                        "description": "Health services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85111700",
                        "description": "Oxygen-therapy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL"
                    },
                    {
                        "region": "UKL"
                    }
                ],
                "deliveryLocation": {
                    "description": "Health Boards, Trusts, and Special Health Authorities within NHS Wales including their successor organisations."
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/home.html",
        "communication": {
            "atypicalToolUrl": "https://etenderwales.bravosolution.co.uk/home.html"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As detailed within the tender documents.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As detailed within the tender documents and the proposed Terms and Conditions of Contract.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-06-02T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en",
                "cy"
            ],
            "bidValidityPeriod": {
                "endDate": "2024-01-01T23:59:59Z"
            }
        },
        "awardPeriod": {
            "startDate": "2023-06-02T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-06-02T12:00:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-81439",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "4th Floor, Companies House, Cardiff",
                "locality": "Cardiff",
                "region": "UKL",
                "postalCode": "CF14 3UB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Gareth Stallard",
                "telephone": "+44 2920903700",
                "email": "Gareth.Stallard@wales.nhs.uk",
                "url": "https://etenderwales.bravosolution.co.uk/home.html"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-102208",
            "name": "NHS Wales Shared Services Partnership",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership"
            },
            "address": {
                "streetAddress": "2nd Floor, Woodland House",
                "locality": "Cardiff",
                "region": "UKL",
                "postalCode": "CF14 4HH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Gareth Stallard",
                "email": "Gareth.Stallard@wales.nhs.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-104304",
            "name": "Baywater Healthcare UK Limited",
            "identifier": {
                "legalName": "Baywater Healthcare UK Limited"
            },
            "address": {
                "streetAddress": "Wulvern House, Electra Way",
                "locality": "Crewe",
                "region": "UKD",
                "postalCode": "CW16GW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 8456020776",
                "faxNumber": "+44 800214709"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-102208",
        "name": "NHS Wales Shared Services Partnership"
    },
    "language": "en",
    "awards": [
        {
            "id": "003670-2024-MED-OJEU-51002-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-104304",
                    "name": "Baywater Healthcare UK Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "003670-2024-MED-OJEU-51002-1",
            "awardID": "003670-2024-MED-OJEU-51002-1",
            "status": "active",
            "value": {
                "amount": 50000000,
                "currency": "GBP"
            },
            "dateSigned": "2024-02-02T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 3
            }
        ]
    }
}