Award

CWC22149 - The Provision of Interpretation and Translation Services

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

22 Mar 2024 at 15:40

Tender

02 May 2023 at 10:59

Summary of the contracting process

The City of Wolverhampton Council is seeking to commission interpretation and translation services to meet the communication support needs of service users and employees. The procurement process, led by the Wolverhampton City Council, involves the provision of services for a wide range of community languages within the Wolverhampton area. The procurement stage is currently cancelled. The contract, awarded to Word360, involves the provision of services valued at £320,000 and was signed on 3rd March 2024.

This tender presents an opportunity for businesses providing interpretation and translation services to cater to the diverse linguistic needs of the community within Wolverhampton. Companies specialising in language services, particularly with experience in providing support to social care and children's services, are well-suited to compete for this contract with the Wolverhampton City Council. The procurement method used is an open procedure, providing a fair and transparent opportunity for businesses to participate in the tendering process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CWC22149 - The Provision of Interpretation and Translation Services

Notice Description

City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required. The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through 'Wolverhampton on Profile' Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton. The service will support client departments across the council, including Adult Social Care and Children's Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.

Lot Information

Lot 1

City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required. The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through 'Wolverhampton on Profile' Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton. The service will support client departments across the council, including Adult Social Care and Children's Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03c586
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009451-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£320,000 £100K-£500K

Notice Dates

Publication Date
22 Mar 20241 years ago
Submission Deadline
5 Jun 2023Expired
Future Notice Date
Not specified
Award Date
3 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Mrs Sheena Douglas
Contact Email
sheena.douglas@wolverhampton.gov.uk
Contact Phone
+44 1902556556

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

WORD360

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03c586-2024-03-22T15:40:04Z",
    "date": "2024-03-22T15:40:04Z",
    "ocid": "ocds-h6vhtk-03c586",
    "initiationType": "tender",
    "tender": {
        "id": "DN667229",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "CWC22149 - The Provision of Interpretation and Translation Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79530000",
            "description": "Translation services"
        },
        "mainProcurementCategory": "services",
        "description": "City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required. The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through 'Wolverhampton on Profile' Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton. The service will support client departments across the council, including Adult Social Care and Children's Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.",
        "lots": [
            {
                "id": "1",
                "description": "City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required. The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through 'Wolverhampton on Profile' Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton. The service will support client departments across the council, including Adult Social Care and Children's Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKG"
                    },
                    {
                        "region": "UKG"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.wolverhamptontenders.com",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-06-05T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-06-05T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2023-06-05T12:00:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-1339",
            "name": "Wolverhampton City Council",
            "identifier": {
                "legalName": "Wolverhampton City Council"
            },
            "address": {
                "streetAddress": "Civic Centre, St Peters Square",
                "locality": "Wolverhampton",
                "region": "UKG",
                "postalCode": "WV1 1RL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mrs Sheena Douglas",
                "telephone": "+44 1902556556",
                "email": "Sheena.Douglas@wolverhampton.gov.uk",
                "url": "http://www.wolverhamptontenders.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.wolverhampton.gov.uk",
                "buyerProfile": "http://www.wolverhampton.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-54709",
            "name": "Head of Governance, City of Wolverhampton Council",
            "identifier": {
                "legalName": "Head of Governance, City of Wolverhampton Council"
            },
            "address": {
                "streetAddress": "Civic Centre, St Peter's Square",
                "locality": "Wolverhampton",
                "postalCode": "WV1 1SH",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-108853",
            "name": "Word360",
            "identifier": {
                "legalName": "Word360"
            },
            "address": {
                "streetAddress": "6 The Cloisters",
                "locality": "12 George Road",
                "region": "UKG",
                "postalCode": "B15 1NP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-5858",
            "name": "Wolverhampton City Council",
            "identifier": {
                "legalName": "Wolverhampton City Council"
            },
            "address": {
                "locality": "Wolverhampton",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-1339",
        "name": "Wolverhampton City Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "009451-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-108853",
                    "name": "Word360"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "009451-2024-1",
            "awardID": "009451-2024-1",
            "status": "active",
            "value": {
                "amount": 320000,
                "currency": "GBP"
            },
            "dateSigned": "2024-03-03T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 17
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "value": 1,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "value": 320000,
                "currency": "GBP"
            }
        ]
    }
}