Award

PSN Services Framework (RM1498) DWP Contact Centre Services Call-Off

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

11 Jul 2023 at 13:30

Summary of the contracting process

The Department for Work and Pensions (DWP) has awarded the contract for PSN Services Framework (RM1498) DWP Contact Centre Services Call-Off to British Telecommunications plc. The procurement process was initiated through a tender, and the award was made on 11th July 2023. The DWP, based in London, United Kingdom, operates in the Digital business area.

This tender presents an opportunity for businesses operating in the digital services sector, particularly those specializing in contact centre services, to compete for contracts with the DWP. Interested businesses should consider the framework requirements specified by the DWP and tailor their proposals to align with the needs of the organisation. Given the nature of the services sought, businesses with expertise in telecommunication services and customer support solutions are well-suited to participate in this procurement process.

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Notice Title

PSN Services Framework (RM1498) DWP Contact Centre Services Call-Off

Notice Description

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03e0a9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019791-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

CPV Codes

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Jul 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
Not specified
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9DA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Open Contracting Data Standard (OCDS)

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