Award

Longitudinal Study of Debt Advice

MONEY AND PENSIONS SERVICE

This public procurement record has 3 releases in its history.

AwardUpdate

23 Apr 2026 at 16:05

Award

16 Apr 2024 at 14:09

Planning

01 Sep 2023 at 12:06

Summary of the contracting process

The Money and Pensions Service (MaPS), based in Bedford, UK, is undertaking a procurement process for a longitudinal study of debt advice, classified under research services. The procurement method employed is a selective approach through the Crown Commercial Service Framework, focusing on research and related consultancy services. The current stage is the award and contract update, with the contract awarded to the supplier IFF Research. This project aims to measure the long-term impact of debt advice on client outcomes. The original contract was signed on 5th April 2024, with an active status, covering a period of approximately five years. This project is positioned in the UKH region, with a substantial contract value of £1,767,867 GBP.

This tender presents significant opportunities for businesses specialising in research, consultancy, and services related to financial well-being and debt advice. It is particularly suitable for small and medium enterprises (SMEs), given the involvement of an SME supplier. Businesses that can deliver quantitative research, especially employing randomised encouragement designs or stratified random processes, would be well-suited to collaborate in this endeavour. The engagement with the Crown Commercial Service Framework suggests potential collaborators could benefit by gaining experience in government procurement frameworks and contribute innovatively to financial and debt advice research and development, thereby enhancing their market presence and expertise within this sector.

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Notice Title

Longitudinal Study of Debt Advice

Notice Description

MaPS published the results from a two-year quantitative pilot longitudinal study (PLS) of debt advice in October 2022. The pilot has demonstrated solid evidence that doing a large-scale longitudinal study successfully is feasible and likely to produce valuable insight. <br/><br/>Given the encouraging results, MaPS wants to undertake a two-phase quantitative longitudinal study to measure the impact of debt advice on client outcomes. The design includes a randomised encouragement component by using a stratified random process to create a counterfactual group, where a treatment group is encouraged to seek debt advice, and a control group is not.<br/><br/>There are two main changes from the PLS. 1) The criteria used by MaPS to define people in need of debt advice have changed. From previous surveys, we estimate that the old and new definitions of people in need of advice will provide a similar eligibility rate but that will be tested in the first phase of the study. 2) We have a new design and structure to be used for the randomise encouragement component. Also, to be tested and improved in the development phase.

Lot Information

Lot 1

No change from Contract Award Notice: High-level objectives are the following: Phase 1 * to successfully run the developing phase, recruit participants online in need of debt advice; * create the experimental allocation (using a stratified random process); * evaluate the encouragement design aimed at creating a robust counterfactual group; and * calibrate the key parameters (such as eligibility, attrition and response rate) for the large scale longitudinal. Phase 2 * to successfully run a large-scale randomised encouragement design longitudinal study; * create the experimental allocation (using a stratified random process); * successfully implement the encouragement design; * to keep comparable and sizeable treatment and control groups during the duration of the project over four waves; and * to measure the impact of debt advice on improving the outcomes of people. Insight: * to understand the causality of debt advice has with debt and wider financial well-being indicators within the debt journey over the short, medium and long term. This includes analysing complex journeys into and out of debt over time and the causes; * to identify the immediate effects of receiving debt advice, the sustainability of the solutions and the long-term consequences of clients' decisions; and * to identify what works and what doesn't work to increase motivation for advice seeking behaviour, which is one of the most challenging objectives in the debt advice sector.

Options: 1+1+1+1

Renewal: This contract shall be split in to phases and may be extended or ceased; subject to the out-put from the various phases.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03f8f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037304-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,017,867 £1M-£10M

Notice Dates

Publication Date
23 Apr 2026Yesterday
Submission Deadline
14 Sep 2023Expired
Future Notice Date
Not specified
Award Date
4 Apr 20242 years ago
Contract Period
1 Dec 2023 - 31 Mar 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MONEY AND PENSIONS SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1N 2TD
Post Town
Central London
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLH2 Bedfordshire and Hertfordshire, TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

IFF RESEARCH

Open Contracting Data Standard (OCDS)

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