Invitation to Tender for the provision of Refuge, dispersed refuge and support for victims of domestic abuse in HerefordshireFloating Support for Men and BoysSafe Accommodation and Floating Support Lived Experience Advisory Group Co-ordination

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    "id": "ocds-h6vhtk-04038f-2023-09-26T09:23:27+01:00",
    "date": "2023-09-26T09:23:27+01:00",
    "ocid": "ocds-h6vhtk-04038f",
    "initiationType": "tender",
    "tender": {
        "id": "DN691436",
        "legalBasis": {
            "id": "32014L0023",
            "scheme": "CELEX"
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        "title": "Invitation to Tender for the provision of Refuge, dispersed refuge and support for victims of domestic abuse in HerefordshireFloating Support for Men and BoysSafe Accommodation and Floating Support Lived Experience Advisory Group Co-ordination",
        "status": "active",
        "classification": {
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            "id": "98000000",
            "description": "Other community, social and personal services"
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        "mainProcurementCategory": "services",
        "description": "Herefordshire Council (the council) would like to thank you for your interest in this opportunity for the procurement of domestic abuse services in Herefordshire. This tender opportunity includes four specific lots as follows: * Lot 1 - safe accommodation (refuge and extended refuge) and domestic abuse support services for adults and children. * Lot 2 - safe accommodation (dispersed units) and floating support for victims of domestic abuse in Herefordshire * Lot 3 - Domestic abuse support for men and boys * Lot 4 - Lived Experience Advisory Group Co-ordination",
        "lots": [
            {
                "id": "1",
                "description": "Lot 1 - Refuge, dispersed refuge and support for victims of domestic abuse in Herefordshire The provider will be expected to demonstrate innovation and flexibility in the support offered which should include; * Advice, information, guidance, practical and emotional support. * 24 hour telephone help-line (advice and support for victims and concerned others and professionals) for all victim-survivors of domestic abuse including men. * Refuge accommodation will be dedicated to women and children. * Extended refuge will be open to men or women and their respective children as required. * Assessment of needs and risks for all family members including children. * Safety planning for victims and their children. * Develop and implement coordinated safety plans in conjunction with other agencies / forums where needed. * Case working / Support co-ordination. * Group work programmes. * One-to-one support, based on an assessment of needs. * Peer support. * Signposting to appropriate positive activities. * Appropriate managed handovers to other generic / specialist services. * Counselling and mediation services. * Services for children and young people - including specialist support, play therapy, mediation and counselling. * Co-location of a specialist domestic abuse worker with Herefordshire Councils Early Help team. * Increased focus on prevention through education and publicity * Promote and ensure access to services for people with protected characteristics",
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
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                "status": "active"
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            {
                "id": "2",
                "description": "LOT 2 - Safe Accommodation and Floating Support The provider is expected to deliver at least 6 units of safe accommodation and associated housing, advocacy and one to one support for families affected by domestic abuse as follows: * Advice, information, guidance, practical and emotional support. * Safe accommodation and support will be open to men or women and their respective children as required. (Please note that a separate support service for men and boys is being commissioned and it is expected that where possible the provider will signpost men to this service, but will continue to support as needed e.g. housing support and advise). * 24 hour cover for service users in case of an emergency. * Assessment of needs and risks for all family members including children. * Safety planning for victims and their children. * Develop and implement coordinated safety plans in conjunction with other agencies / forums where needed. * One-to-one support, based on an assessment of needs. * Signposting to appropriate positive activities. * Appropriate managed handovers to other generic / specialist services. * Promote and ensure access to services for people with protected characteristics * Liaison and collaboration with wider domestic abuse services including safe accommodation and specific domestic abuse support",
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "3",
                "description": "LOT 3 - Floating Support for Men and Boys The provider will be expected to demonstrate innovation and flexibility in the support offered which should include; * Advice, information, guidance, practical and emotional support. * Assessment of needs and risks for all family members including children where applicable. * Safety planning for victims and their children where applicable. * Develop and implement coordinated safety plans in conjunction with other agencies / forums where needed. * One-to-one support, based on an assessment of needs. * Peer support. * Signposting to appropriate positive activities * Appropriate managed handovers to other generic / specialist services. * Counselling and mediation services if needed. * Liaison and collaboration with wider domestic abuse services including safe accommodation and specific domestic abuse support for children (please see below). * Promote and ensure access to services for people with protected characteristics * Support to men and their families as they move into longer term accommodation within Herefordshire. * Delivery of a programme of preventative training and engagement targeted at men and boys domestic abuse both as victims and as potential perpetrators",
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "4",
                "description": "LOT 4 - Lived Experience Advisory Group Co-ordination * The initial development of the LEAG has already been undertaken under a current contract. This contract seeks to continue the development of this network and ensure that the voices of people with lived experience are heard and used to influence commissioning and service development across the two counties. * Implementation of the Lived Experience Engagement Strategy, work plan and monitoring / evaluating its impact. Including embedding a long-term, sustainable approach to meaningful co-production, consultation, and engagement across Herefordshire and Worcestershire. * Coordination and continuation of the Lived Experience Advisory Group, including ensuring members contribute to strategic documents and the design of the new DA service as a key priority * Planning, coordination, and delivery of recommendations / key projects / activities",
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
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                        "scheme": "CPV",
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        ],
        "submissionMethod": [
            "electronicSubmission"
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        "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=bc6db78a-bb5b-ee11-8124-005056b64545",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-10-24T12:00:00+01:00"
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        "submissionTerms": {
            "languages": [
                "en"
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        "awardPeriod": {
            "startDate": "2023-09-25T17:30:00+01:00"
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        "bidOpening": {
            "date": "2023-09-25T17:30:00+01:00"
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        "hasRecurrence": false,
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "This tender relates to support services for vulnerable adults and young people, it consists of two lots. A single contract will be awarded for each service lot. However, tenders will be welcomed from provider partnerships, consortiums or those involving sub-contracting, as well as from individual providers. The provider will be expected to mobilise ready for the new service to commence delivery on the dates specified below. The council is interested in bids from organisations with substantial knowledge and experience of providing the relevant support service for homeless or potentially homeless vulnerable individuals who may be care experienced young people and people who may have multiple complex vulnerabilities. Strong bids will also demonstrate proficiency and experience of working in an open, transparent and collaborative way across whole systems. Whilst the accommodation based and floating support services are separate tender Lots they could be operated by a single provider or consortium and the tender is constructed to allow bids for either or all Lots. To view the documentation related to this opportunity you will need to register on the portal, if you are not already register with Procontract, and express an interest in the opportunity. To Register with Procontract on the Supplying the Southwest Portal click on the link below or copy and paste the link into your browser address bar; https://www.supplyingthesouthwest.org.uk"
                        },
                        "newValue": {
                            "text": "Herefordshire Council (the council) would like to thank you for your interest in this opportunity for the procurement of domestic abuse services in Herefordshire. This tender opportunity includes four specific lots as follows: * Lot 1 - safe accommodation (refuge and extended refuge) and domestic abuse support services for adults and children. * Lot 2 - safe accommodation (dispersed units) and floating support for victims of domestic abuse in Herefordshire * Lot 3 - Domestic abuse support for men and boys * Lot 4 - Lived Experience Advisory Group Co-ordination To view the documentation related to this opportunity you will need to register on the portal, if you are not already register with Procontract, and express an interest in the opportunity. To Register with Procontract on the Supplying the Southwest Portal click on the link below or copy and paste the link into your browser address bar; https://www.supplyingthesouthwest.org.uk"
                        },
                        "where": {
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            "name": "Herefordshire Council",
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            "address": {
                "streetAddress": "Council Offices, Plough Lane",
                "locality": "Hereford",
                "region": "UKG11",
                "postalCode": "HR4 0LE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ms Karilyn Secker",
                "telephone": "+44 1432261994",
                "email": "karilyn.secker@herefordshire.gov.uk",
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                "url": "https://www.herefordshire.gov.uk",
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            "id": "GB-FTS-93387",
            "name": "Herefordshire and District council",
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}