Tender

A DIGITAL ALL AGE MENTAL HEALTH ONLINE COUNSELLING SERVICE

NHS LEICESTER, LEICESTERSHIRE AND RUTLAND INTEGRATED CARE BOARD (LLR ICB)

This public procurement record has 1 release in its history.

Tender

03 Nov 2023 at 15:31

Summary of the contracting process

The tender is for a Digital All Age Mental Health Online Counselling Service, being procured by NHS Leicester, Leicestershire, and Rutland Integrated Care Board. The service aims to provide online counselling and support to those experiencing mental health issues, with a contract value of up to £1,350,000. The tender submission deadline is 5th December 2023, with the expected service start date on 1st April 2024.

This opportunity is suitable for providers with expertise in health services, specifically online counselling. Businesses capable of delivering accessible and diverse mental health support services are encouraged to bid. The procurement is currently at the tender stage, offering potential growth opportunities for organisations focusing on digital mental health solutions within the healthcare industry.

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Notice Title

A DIGITAL ALL AGE MENTAL HEALTH ONLINE COUNSELLING SERVICE

Notice Description

NHS Midlands and Lancashire CSU is supporting NHS LEICESTER, LEICESTERSHIRE & RUTLAND INTEGRATED CARE BOARD (LLR ICB). LLR ICB wish to commission a Digital All Age Mental Health Online Counselling Service with a service commencement date of 1st April 2024. The Commissioner wish to receive responses to the Invitation to Tender (ITT) from suitably qualified and experienced Providers with the necessary capacity and capability to provide the range of services required. This online self-help and counseling service will provide all age digital support to those who are experiencing mental health problems, or difficulties with emotional wellbeing. The service will provide access to friendly safe information, support and advice including: * An easy-to-use website for information and articles. * Online accredited counselling * Text chat messaging * Live chat forums (moderated) The objectives and expected outcomes will include: * Delivering an accessible online counselling service to the diverse communities of Leicester, Leicestershire and Rutland, particularly targeting under-represented groups, * Supporting integration of online counselling provision within mental health services at a neighbourhood and place-based level, * Evidencing service provision by delivering online counselling and flowing data to the Mental Health Services Dataset (MHSDS). The Commissioner is looking to award one contract for this service. The Contract shall be for a term of three (3) years from the Service start date with the possibility of extending the term by up to 24 months at Commissioners' discretion. The contract start date will be the 1st of April 2024. There is a maximum financial envelope of up to PS270,000 per annum, or PS1,350,000 (including VAT if applicable) for the whole 5 year length of the contract if extensions are used. The funding for the service will be a block contract. Any Bids that exceeds the maximum financial envelope will fail. It is proposed that the terms and conditions of the service will reflect those contained in the NHS England Standard Contract. The invitation to tender (ITT) will be available from the MLCSU Atamis e-procurement portal https://health-family.force.com/s/Welcome The Bid submission deadline is 13:00 hours on 5th December 2023. Clarification questions from Bidders may be asked during the procurement process up to 13:00 hours on 24th November 2023 through Atamis e-procurement portal. Interested providers are guided to the Atamis e-procurement portal at https://health-family.force.com/s/Welcome to register their interest and gain access to this procurement's documents and more specific information. Please see instructions below on how to register on the portal. To register on the Atamis portal If your organisation has registered previously, you do not need to re-register. 1) Register on the portal webpage at https://health-family.force.com/s/Welcome registration and use of the website is free of charge). 2) Once registered, candidates must Express their Interest (when the tender is published) by: a) logging into the Atamis e-procurement portal b) selecting response to ITT_Contract reference: C211995 and WHISP 208 c) select Open Access ITT Contract reference: C211995 and WHISP 208 d) search for and access listing related to this contract and view details, e) click on Express Interest link. All communications from Bidders (including their Bidder Members) during the period of the Procurement must be directed to MLCSU via the 'messaging' area within the ML CSU online procurement portal through Atamis. https://health-family.force.com/s/Welcome Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period.

Lot Information

Lot 1

NHS Midlands and Lancashire CSU is supporting NHS LEICESTER, LEICESTERSHIRE & RUTLAND INTEGRATED CARE BOARD (LLR ICB). LLR ICB wish to commission a Digital All Age Mental Health Online Counselling Services with a service commencement date of 1st April 2024. The Commissioners wish to receive responses to the Invitation to Tender (ITT) from suitably qualified and experienced Providers with the necessary capacity and capability to provide the range of services required. This online self-help and counseling service will provide all age digital support to those who are experiencing mental health problems, or difficulties with emotional wellbeing. The service will provide access to friendly safe information, support and advice including: * An easy-to-use website for information and articles. * Online accredited counselling * Text chat messaging * Live chat forums (moderated) The objectives and expected outcomes will include: * Experience of delivering online counselling and flowing data to the Mental Health Services Dataset (MHSDS), * Delivering an accessible service to the diverse communities of Leicester, Leicestershire and Rutland, particularly targeting under-represented groups, * Supporting integration of online counselling provision within mental health services at a neighbourhood and place-based level. The Commissioners are looking to award one contract for this service. The Contract shall be for a term of three (3) years from the Service start date with the possibility of extending the term by up to 24 months at Commissioners' discretion. The contract start date will be the 1st of April 2024. There is a maximum financial envelope of up to PS270,000 per annum, or PS1,350,000 (including VAT if applicable) for the whole 5 year length of the contract if extensions are used. The funding for the service will be a block contract. Any Bids that exceeds the maximum financial envelope will fail. It is proposed that the terms and conditions service will reflect those contained in the NHS England Standard Contract.

Renewal: The Commissioners are looking to award one contract for this service. The Contract shall be for a term of three (3) years from the Service start date with the possibility of extending the term by up to 24 months at Commissioners' discretion. The contract start date will be the 1st of April 2024.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0415c0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032646-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

Notice Value(s)

Tender Value
£1,350,000 £1M-£10M
Lots Value
£1,350,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20232 years ago
Submission Deadline
5 Dec 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS LEICESTER, LEICESTERSHIRE AND RUTLAND INTEGRATED CARE BOARD (LLR ICB)
Contact Name
Raj Sandhu
Contact Email
raj.sandhu@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEICESTER
Postcode
LE3 8TB
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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