Pre-Market Engagement (PME) for PITSM Requirements
Description: The purpose of this Preliminary Market Engagement (PME) is to gather interest and information from the market for the requirements described in Section 6 in the PME document. The Council wishes to test the market for a single, cloud-hosted solution, including indicative costs and available options. This PME will help the Council understand potential ITSM replacement solutions capable of supporting services and functions across the Council. This PME will assist the Council to examine the key issues that relate to the requirements and to refine our approach and decision-making process to any future tender exercise that may take place.
Summary: Leicestershire County Council is leading a procurement process titled "Pre-Market Engagement (PME) for PITSM Requirements" in the public authority sub-central government sector. This procurement is in the planning stage as of 22nd May 2026 and entails exploring potential single cloud-hosted ITSM solutions. The aim of the Preliminary Market Engagement is to gather market interest and information to inform future tender exercises. The PME is focused on IT services and software, classified under the CPV code 48000000. The engagement milestone is currently scheduled with a deadline of 12th June 2026, and interested parties can participate through a questionnaire available via the EastMidsTenders portal, referencing project DN817091.