Single Point of Access (SPoA) - Urgent Care
Description: The proposed Single Point of Access will provide a single, coordinated route into urgent community care services across Leicester, Leicestershire and Rutland.
The model is designed to ensure patients receive the right care, at the right time, in the right place, whilst simplifying access for health and care professionals and improving coordination across the wider system.
Summary: The NHS Leicester, Leicestershire and Rutland Integrated Care Board (NHS LLR ICB) is currently in the planning stage of a procurement process for the "Single Point of Access (SPoA) - Urgent Care" service. This initiative falls within the health services industry category and aims to establish a coordinated entry system for urgent community care across Leicester, Leicestershire, and Rutland. The procurement follows the Provider Selection Regime, exempt from the Procurement Act 2023, and is valued at £25 million over a potential five-year duration. An intended contract start date is set for 1st April 2027, with procurement activities updating after 21st July 2026 when the notice will be live for 14 days. The process employs the PSR Most Suitable Provider methodology to identify the ideal provider.