Award

AMCV 318 - Digital Support Service for Unpaid Carers

SHROPSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

03 Apr 2024 at 13:05

Tender

09 Jan 2024 at 10:06

Summary of the contracting process

The Shropshire Council has completed the procurement process for a digital support service aimed at unpaid carers. The service aims to engage with carers using digital tools to provide appropriate advice and support before resorting to statutory services. The contract has been awarded to Mobilise Care Ltd. The procurement method used was an open procedure, with a maximum budget of £73,500 per year. The initial contract period is for two years, with options for extension.

This tender opportunity for the digital support service presents a chance for businesses, particularly those offering health and social work services, to provide innovative solutions to support unpaid carers in Shropshire. Companies experienced in digital engagement tools and services catering to vulnerable populations may find this tender well-suited for business growth. The procurement is in the active stage, and interested businesses should consider the award criteria of 80% quality and 20% price when preparing their bids.

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Notice Title

AMCV 318 - Digital Support Service for Unpaid Carers

Notice Description

This is a contract award notice for the appointed bidder to work alongside our existing Carer Support Services to use digital tools to expand our engagement with unpaid adult Carers, parent Carers and young adult Carers in Shropshire. The Service Provider will enable us to reach Carers with appropriate advice and support at a stage before they feel the need to look to statutory services for support and promote resilience. The Service Provider will bring extensive experience of unpaid and family caring, expertise in the professional support of unpaid carers and a range of digital engagement tools and resources. The design of the Service will be as inclusive as possible, recognising that not having a computer and a broadband connection can be a barrier to accessing digital services, and mobile phones are used. The digital systems should be as simple and user-friendly as possible.

Lot Information

Lot 1

Introduction to The Council Shropshire is the largest landlocked county in England with a population of 323,600 residents. People over the age of 65 represent 25.3% of the total population. 29,704 people aged 5 years and over identify as a carer. Shropshire comprises.1235 square miles and is classified as largely rural with 57.2% of residents living in rural areas. It has the County town of Shrewsbury and 16 market towns: Albrighton, Bishops Castle, Bridgnorth, Broseley, Church Stretton, Cleobury Mortimer, Craven Arms, Ellesmere, Highley, Ludlow, Market Drayton, Much Wenlock, Oswestry, Shifnal, Wem, Whitchurch Facts and figures about Shropshire can be found here Brief Description of Services Shropshire Council wishes to appoint a Service Provider who will work alongside our existing Carer Support Services to use digital tools to expand our engagement with unpaid adult Carers, parent Carers and young adult Carers in Shropshire. The Service Provider will enable us to reach Carers with appropriate advice and support at a stage before they feel the need to look to statutory services for support and promote resilience. The Service Provider will bring extensive experience of unpaid and family caring, expertise in the professional support of unpaid carers and a range of digital engagement tools and resources. The design of the Service will be as inclusive as possible, recognising that not having a computer and a broadband connection can be a barrier to accessing digital services, and mobile phones are used. The digital systems should be as simple and user-friendly as possible. The service has a maximum budget of PS73,500 per year, and the contract will be for an initial period of two years, with the option to extend by a further one year. Background Information Shropshire Council's All Age Carer Strategy 2022-2027 (AACS) was developed to provide an outline of a holistic approach to supporting carers and will support the achievement of outcomes in the Shropshire Plan 2022-25, particularly relating to the strategic objectives within the priority Healthy People: *Tackling inequalities *Early interventions *Partnerships *Self-responsibility The Shropshire All Age Carer Strategy 2022-2027 (AACS) outlined 7 key priorities based on subjects' carers have informed us means the most to them and will make the biggest difference to their lives.

Renewal: The contract will be for an initial period of 2 years commencing on the 1st April 2024 with the option to extend for a further period of 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042b95
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010770-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£220,500 £100K-£500K
Lots Value
£220,500 £100K-£500K
Awards Value
Not specified
Contracts Value
£220,500 £100K-£500K

Notice Dates

Publication Date
3 Apr 20241 years ago
Submission Deadline
8 Feb 2024Expired
Future Notice Date
Not specified
Award Date
14 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
3 years

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SHROPSHIRE COUNCIL
Contact Name
Procurement
Contact Email
procurement@shropshire.gov.uk
Contact Phone
+44 1743252992

Buyer Location

Locality
SHREWSBURY
Postcode
SY2 6ND
Post Town
Shrewsbury
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG22 Shropshire

Local Authority
Shropshire
Electoral Ward
Abbey
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

MOBILISE CARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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