Award

IT Software Systems

HOME GROUP LIMITED

This public procurement record has 1 release in its history.

Award

15 Jan 2024 at 15:16

Summary of the contracting process

The procurement process involved the award of a contract for IT Software Systems by HOME GROUP LIMITED. The title of the tender was 'IT Software Systems', categorized under 'Miscellaneous software package and computer systems'. The procurement took place in Newcastle upon Tyne, UKC. It was a limited procurement method using the award procedure without prior publication of a call for competition. The contract was signed on 12th January 2024, with an awarded value of £4,700,022.84.

For businesses interested in IT software solutions, this tender awarded a contract to Salesforce UK Limited, a large-scale supplier. The procurement process was tailored to help HOME GROUP LIMITED reduce costs and ensure adequate software licenses for future growth. Salesforce's specialised Nonprofit Cloud product tailored to nonprofit operations provided unique features not easily found elsewhere. The direct award decision was based on the lack of comparable alternatives and the importance of maintaining operational consistency for a nonprofit entity managing public funds.

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Notice Title

IT Software Systems

Notice Description

Award of contract for software licenses.

Lot Information

Lot 1

This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth.

Options: Long term transition of CRM system over 5+ years. Option to extend and add/remove licensing requirements going forward.

Procurement Information

This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth. Home Group has already implemented Salesforce and has developed numerous integrations specific to its operations. This existing setup creates a situation where switching to a different provider will lead to significant operational disruption, increased costs, and potential loss of data. Salesforce offers special pricing for nonprofit organizations. This pricing structure is more advantageous for purchasing directly with Salesforce as opposed to resellers. In this context, directly purchasing from Salesforce ensures the Housing Association benefits from cost savings, which is a crucial consideration for a nonprofit entity managing public funds. Salesforce's Nonprofit Cloud is a specialised product tailored to the needs of nonprofit organisations, offering features and functionalities that may not be available in other products. Home Group has assessed that there are no comparable products in the market that can meet its specific needs as effectively as Salesforce's Nonprofit Cloud. This lack of comparable alternatives justifies a direct award without a competitive tender process. Salesforce have a focus on supporting non profit organisations to achieve success with the platform. Salesforce actively engage with the housing sector and have supported the creation of a Housing focused group which Home Group are now part of. Continuing with Salesforce ensures consistency in operations, data management, and user experience.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042d39
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001307-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,700,022 £1M-£10M

Notice Dates

Publication Date
15 Jan 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Jan 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HOME GROUP LIMITED
Contact Name
Adam Day
Contact Email
adam.day@homegroup.org.uk
Contact Phone
+44 7503862117

Buyer Location

Locality
NEWCASTLE-UPON-TYNE
Postcode
NE1 4BX
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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