Award

Provision of Technology Enabled Care Alarm Receiving Service

RENFREWSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

14 Feb 2024 at 16:20

Tender

19 Jan 2024 at 14:29

Summary of the contracting process

The Renfrewshire Council has advertised a tender for the "Provision of Technology Enabled Care Alarm Receiving Service" in the services sector. This procurement process is in the active stage as of January 19, 2024. The tender involves providing a technology-enabled care service for users in the Renfrewshire area. The main procurement category is services, with the contract describing the need for a Technology Enabled Care Alarm Receiving Service for service users under TECS.

This opportunity to provide Technology Enabled Care services presents a chance for businesses in the alarm-monitoring services sector to compete. The Renfrewshire Council is seeking a provider to manage and operate the alarm receiving service. Businesses accredited to the Telecare Services Association's Quality Standards Framework or similar standards are well-suited to bid for this contract. The procurement method is open, with a deadline for submissions on February 19, 2024. Interested businesses can access more details and the tender documents on the Renfrewshire Council's official website.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of Technology Enabled Care Alarm Receiving Service

Notice Description

The contract is for a Technology Enabled Care Alarm Receiving Service which will be available to Service Users living within the Renfrewshire area who are in receipt of the Technology Enabled Care Service (TECS).

Lot Information

Lot 1

Renfrewshire Council, on behalf of Renfrewshire Health and Social Care Partnership is seeking a Provider to provide, monitor, manage and operate a Technology Enabled Care Alarm Receiving Service which will be available to Service Users living within the Renfrewshire area who are in receipt of the Technology Enabled Care Service (TECS). Further information is contained within the Invitation to Tender documentation.

Renewal: The Contract is for a period 2 years with the option to extend for up to a period of 12 months on two occasions (1 + 1), subject to satisfactory operation and performance. Any extension will be at the sole discretion of the Council.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042e8e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004991-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

79711000 - Alarm-monitoring services

85300000 - Social work and related services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Feb 20242 years ago
Submission Deadline
19 Feb 2024Expired
Future Notice Date
Not specified
Award Date
14 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
RENFREWSHIRE COUNCIL
Contact Name
Not specified
Contact Email
alexandra.donaldson@renfrewshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PAISLEY
Postcode
PA1 1JB
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-042e8e-2024-02-14T16:20:36Z",
    "date": "2024-02-14T16:20:36Z",
    "ocid": "ocds-h6vhtk-042e8e",
    "description": "Tenderers are required to comply with the following: - Specification; - General Terms and Conditions of Contract; - Special Conditions; - Data Processing Agreement document. - Cyber Security Tenderers must complete, sign and upload the following documentation (as contained within the Supplier attachment area on PCS_T) with their tender submission: - Acceptance and Compliance Certificate; - Tender Declaration Certificate; - Environmental Management; - Equalities Questionnaire; - Equalities Declaration; - Tender Compliance Certificate; - Prompt Payment Certificate; - No Collusion Certificate; - List of Domestic Sub-Contractors; - H&S Questionnaire; - Quality Management; - Cloud Security Principles RC-CSPQ Response Form; - Hosting Service IT Questionnaire; Please note that all documents must be signed by an authorised signatory. Request for Information: Evidence of your company's insurance certificates detailing the required level of insurance's as per the levels stated within this Contract Notice and as detailed within the Invitation to Tender documentation must be uploaded within the general attachments area in Public Contract Scotland Tender Portal upon request by the Council. Any contract awarded as a result of this tender exercise will be subject to Scots Law and the exclusive jurisdiction of the Scottish Courts. (SC Ref:758306)",
    "initiationType": "tender",
    "tender": {
        "id": "RC-CPU-22-064",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Technology Enabled Care Alarm Receiving Service",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "79711000",
            "description": "Alarm-monitoring services"
        },
        "mainProcurementCategory": "services",
        "description": "The contract is for a Technology Enabled Care Alarm Receiving Service which will be available to Service Users living within the Renfrewshire area who are in receipt of the Technology Enabled Care Service (TECS).",
        "lots": [
            {
                "id": "1",
                "description": "Renfrewshire Council, on behalf of Renfrewshire Health and Social Care Partnership is seeking a Provider to provide, monitor, manage and operate a Technology Enabled Care Alarm Receiving Service which will be available to Service Users living within the Renfrewshire area who are in receipt of the Technology Enabled Care Service (TECS). Further information is contained within the Invitation to Tender documentation.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Provision",
                            "type": "quality",
                            "description": "17"
                        },
                        {
                            "name": "Quality Assurance",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Service Transfer and Exit",
                            "type": "quality",
                            "description": "7"
                        },
                        {
                            "name": "Technology",
                            "type": "quality",
                            "description": "16"
                        },
                        {
                            "name": "Community Benefits",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "40"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Contract is for a period 2 years with the option to extend for up to a period of 12 months on two occasions (1 + 1), subject to satisfactory operation and performance. Any extension will be at the sole discretion of the Council."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79711000",
                        "description": "Alarm-monitoring services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM83"
                    }
                ],
                "deliveryLocation": {
                    "description": "Renfrewshire area."
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictenderscotland.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "The Provider must be accredited to the Telecare Services Association's (TSA) Quality Standards Framework (QSF) or other Nationally Approved Framework and maintain this accreditation throughout the duration of the contract.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement and duration of any subsequently awarded contract, the types and levels of insurance indicated below: - Employers liability - statutory minimum 5m GBP, each and every claim - Public and products liability - minimum 5m GBP, each and every claim - Professional indemnity - minimum 1m GBP, each and every claim - There will be a requirement for statutory third party motor vehicle insurance to be evidenced if vehicles are used to deliver the service. This can either be by way of a valid MV certificate in the company name, OR where there is no company fleet and employees use their own vehicles instead, a letter signed by a person of appropriate authority confirming that the provider has ongoing arrangements in place to ensure that employees' vehicles are appropriately insured and maintained for business purposes.",
                    "minimum": "The Council will use Dun & Bradstreet (D&B) to assist in its determination of the organisation's financial status and risk. The Council would expect Tenderers to have a minimum D&B Failure Score of 20, however failure to meet this Failure Score would not necessarily merit a 'FAIL' as the D&B Failure Score is only one factor used by the Council in assessing the acceptability or otherwise of a Tenderer's financial status. If this score is not met, the Council will request 2 years audited accounts.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described in the Invitation to Tender documentation. All staff involved in the delivery of the Contract must be suitably trained and experienced. Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "The Provider must be accredited to the Telecare Services Association's (TSA) Quality Standards Framework (QSF) or other Nationally Approved Framework and maintain this accreditation throughout the duration of the contract."
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "As per the Invitation to Tender documentation.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-02-19T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-02-19T12:00:00Z"
        },
        "bidOpening": {
            "date": "2024-02-19T12:00:00Z"
        },
        "hasRecurrence": false,
        "reviewDetails": "An economic operator that suffers or risks suffering, loss or damage attributable to breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446, as amended) may bring proceedings in the Sheriff Court or the Court of Session in accordance with Regulation 88 of the 2015 Regulations."
    },
    "parties": [
        {
            "id": "GB-FTS-1038",
            "name": "Renfrewshire Council",
            "identifier": {
                "legalName": "Renfrewshire Council"
            },
            "address": {
                "streetAddress": "Renfrewshire House, Cotton Street",
                "locality": "Paisley",
                "region": "UKM83",
                "postalCode": "PA1 1JB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "alexandra.donaldson@renfrewshire.gov.uk",
                "url": "https://www.publictenderscotland.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.renfrewshire.gov.uk",
                "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00400",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-62181",
            "name": "See VI.4.3 below",
            "identifier": {
                "legalName": "See VI.4.3 below"
            },
            "address": {
                "locality": "See VI.4.3 Below",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://www.renfrewshire.gov.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-1038",
        "name": "Renfrewshire Council"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000755440"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "004991-2024-RC-CPU-22-064-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
        }
    ]
}