Award

Managed LAN and On-site Support Services (MLOSS) - Modification Notice

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 4 releases in its history.

AwardUpdate

18 Dec 2024 at 13:39

AwardUpdate

24 Jul 2024 at 13:22

AwardUpdate

04 Apr 2024 at 11:11

AwardUpdate

28 Mar 2024 at 15:47

Summary of the contracting process

The Department for Work and Pensions (DWP) has issued a modification notice for the Managed LAN and On-site Support Services (MLOSS) contract, initially awarded to British Telecommunications PLC. The services include IT consulting, software development, Internet and support, with a focus on the management and maintenance of network connectivity across DWP sites within the UK. This contract, in the 'active' stage since July 2021, has undergone multiple amendments to accommodate unanticipated changes in internal projects and delays in transitioning to the new Unified Network Access Service (UNAS) contract. The latest modification, dated December 2024, adjusts the total contract value to £13,340,119.51, reflecting the necessity for additional services due to extended project requirements. The contract period runs from 7th July 2021 to 6th November 2025.

This tender offers significant opportunities for businesses specializing in IT services, particularly those with capabilities in LAN management and on-site support. Companies that can provide seamless integration with existing network infrastructure and quick adaptation to evolving project scopes would be well-suited to compete. As DWP faces complex technical challenges, suppliers who can ensure interoperability and avoid system duplication stand to benefit. With a substantial contract value and an extended project timeline, this procurement process represents a lucrative growth opportunity for experienced IT service providers aiming to expand their footprint in the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Managed LAN and On-site Support Services (MLOSS) - Modification Notice

Notice Description

Lot Information

Lot 1

This is not a tender opportunity. This is a modification notice to update the total contract value for the following services. Managed LAN and Onsite CPE & Cabling Support Service (MLOSS) will cover the provision, support, management and maintenance of network connectivity between devices within each DWP site.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044e70
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040774-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£45,550,718 £10M-£100M

Notice Dates

Publication Date
18 Dec 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Jul 20214 years ago
Contract Period
6 Jul 2021 - 6 Nov 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
network.commercialteam@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-044e70-2024-12-18T13:39:44Z",
    "date": "2024-12-18T13:39:44Z",
    "ocid": "ocds-h6vhtk-044e70",
    "description": "This is not a tender opportunity. This is a modification notice to update a previous admin error with the previous notification updating the total contract value to ensure what has been published aligns with what has been agreed with the Supplier.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-044e70",
        "legalBasis": {
            "id": "32014L0023",
            "scheme": "CELEX"
        },
        "title": "Managed LAN and On-site Support Services (MLOSS) - Modification Notice",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "description": "This is not a tender opportunity. This is a modification notice to update the total contract value for the following services. Managed LAN and Onsite CPE & Cabling Support Service (MLOSS) will cover the provision, support, management and maintenance of network connectivity between devices within each DWP site.",
                "contractPeriod": {
                    "startDate": "2021-07-07T00:00:00+01:00",
                    "endDate": "2025-11-06T23:59:59Z"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ]
            }
        ]
    },
    "awards": [
        {
            "id": "010374-2024-ECM_9478-1",
            "relatedLots": [
                "1"
            ],
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-85360",
                    "name": "British Telecommunications PLC"
                }
            ]
        },
        {
            "id": "010916-2024-ECM_9478-1",
            "relatedLots": [
                "1"
            ],
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-85360",
                    "name": "British Telecommunications PLC"
                }
            ]
        },
        {
            "id": "023044-2024-ECM_9478-1",
            "relatedLots": [
                "1"
            ],
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-85360",
                    "name": "British Telecommunications PLC"
                }
            ]
        },
        {
            "id": "040774-2024-ECM_9478-1",
            "relatedLots": [
                "1"
            ],
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-85360",
                    "name": "British Telecommunications PLC"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-98984",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "2 St Peters Square",
                "locality": "Manchester",
                "region": "UK",
                "postalCode": "M2 3AA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "network.commercialteam@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-work-pensions"
            }
        },
        {
            "id": "GB-FTS-85360",
            "name": "British Telecommunications PLC",
            "identifier": {
                "legalName": "British Telecommunications PLC"
            },
            "address": {
                "streetAddress": "1 Braham Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "E1 8EE",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-18614",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "Caxton House, Tothill Street",
                "locality": "London",
                "postalCode": "SW1H 9NA",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-133039",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "6-12 Tothill Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "SW1H 9NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "network.commercialteam@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-work-pensions"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-133039",
        "name": "Department for Work and Pensions"
    },
    "contracts": [
        {
            "id": "010374-2024-ECM_9478-1",
            "awardID": "010374-2024-ECM_9478-1",
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "value": {
                "amount": 9974950,
                "currency": "GBP"
            },
            "dateSigned": "2021-07-07T00:00:00+01:00",
            "period": {
                "startDate": "2021-07-07T00:00:00+01:00",
                "endDate": "2024-07-06T23:59:59+01:00"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "1",
                    "description": "In order to ensure continuity of services, the contract value requires an uplift of PS2,689,950.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: ADDITIONAL_NEED"
                }
            ]
        },
        {
            "id": "010916-2024-ECM_9478-1",
            "awardID": "010916-2024-ECM_9478-1",
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "value": {
                "amount": 9989950,
                "currency": "GBP"
            },
            "dateSigned": "2021-07-07T00:00:00+01:00",
            "period": {
                "startDate": "2021-07-07T00:00:00+01:00",
                "endDate": "2024-11-06T23:59:59Z"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "2",
                    "description": "In order to ensure continuity of services, the contract value required an uplift of PS2,689,950 in August 2023.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: DWP's Health category are procuring IT services to support Personal Independence Payment (PIP) assessments as part of a wider Functional Assessment Service (FAS) programme. As part of the strategy for this programme, DWP will provision the network services rather than the health assessment providers. Purchasing these services from a different supplier would cause interoperability and interchangeability issues with existing services and installation as they're already being provided by BT. To avoid technical issues such as running multiple OEM solutions within one site, and to avoid duplication of costs as at the time of this modification DWP were already sourcing the replacement contract for MLOSS, a modification was required to uplift the contract spend so that sites in scope for FAS could be implemented via MLOSS."
                }
            ]
        },
        {
            "id": "023044-2024-ECM_9478-1",
            "awardID": "023044-2024-ECM_9478-1",
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "value": {
                "amount": 12245699.23,
                "currency": "GBP"
            },
            "dateSigned": "2021-07-07T00:00:00+01:00",
            "period": {
                "startDate": "2021-07-07T00:00:00+01:00",
                "endDate": "2024-11-06T23:59:59Z"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "3",
                    "description": "In order to ensure continuity of services, the contract value required an further uplift of PS2,255,749.23, in May 2024.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: DWP had intended to commence transition to the new Unified Network Access Service (UNAS) Contract in December 2023, however, estate transition has been delayed due to technical difficulties. The additional services have become necessary since the Contract was entered into, as DWP did not anticipate the changing scope of other internal projects such as the Functional Assessment Service (FAS), nor the delays to the procurement/transition to the new UNAS Contract, during the Contract's initial procurement. Purchasing these services from a different supplier would cause interoperability and interchangeability issues with existing services and installation as they're already being provided by BT. To avoid technical issues such as running multiple OEM solutions within one site, and to avoid duplication of costs as at the time of this modification DWP have already sourced the replacement contract for MLOSS, which is UNAS."
                }
            ]
        },
        {
            "id": "040774-2024-ECM_9478-1",
            "awardID": "040774-2024-ECM_9478-1",
            "title": "Managed LAN and On-site Support Services (MLOSS)",
            "status": "active",
            "value": {
                "amount": 13340119.51,
                "currency": "GBP"
            },
            "dateSigned": "2021-07-21T00:00:00+01:00",
            "period": {
                "startDate": "2021-07-07T00:00:00+01:00",
                "endDate": "2025-11-06T23:59:59Z"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "4",
                    "description": "This modification notice is to inform the market that the contract was has been uplifted by PS1,094,420.28.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: DWP had intended to commence transition to the new Unified Network Access Service (UNAS) Contract in December 2023, however, estate transition has been delayed due to technical difficulties. The additional services have become necessary since the Contract was entered into, as DWP did not anticipate the changing scope of other internal projects such as the Functional Assessment Service (FAS), nor the delays to the procurement/transition to the new UNAS Contract, during the Contract's initial procurement. Purchasing these services from a different supplier would cause interoperability and interchangeability issues with existing services and installation as they're already being provided by BT. To avoid technical issues such as running multiple OEM solutions within one site, and to avoid duplication of costs as at the time of this modification DWP have already sourced the replacement contract for MLOSS, which is UNAS."
                }
            ]
        }
    ],
    "language": "en"
}