This public procurement record has 3 releases in its history.

Award

12 Mar 2026 at 10:53

Tender

09 Sep 2024 at 16:14

Planning

28 Mar 2024 at 17:42

Summary of the contracting process

The Department for Work and Pensions (DWP) is spearheading the procurement process for the Synergy Programme, aimed at delivering a shared Human Resources and Finance Business Process Service (BPS) solution across several UK Government Departments including the Ministry of Justice, Department for the Environment, Food and Rural Affairs, and the Home Office. Categorised under business and management consultancy services, this procurement focuses on providing modern and innovative value for money services. Currently, the process is at the planning stage with intentions to engage the market pre-procurement through a Request for Information and Expressions of Interest by 25th April 2024. The procurement anticipates using a competitive procedure with negotiation as outlined in the Public Contracts Regulations 2015.

This tender presents substantial opportunities for businesses specialising in consultancy, IT services, and software development. Companies able to provide competitive technical and quality solutions in line with government sustainability objectives can find auspicious prospects in a consortium or as prime contractors with subcontractors. As the programme oversees a significant workforce and aims to implement a high-performing Future Shared Services Organisation, businesses excelling in data services, personnel services, and IT systems integration will be well-positioned to contribute. This initiative not only promises transformation within government service delivery but also offers supplier partnerships a platform for growth and innovation within the public sector's evolving landscape.

How relevant is this notice?

Notice Title

Synergy Business Process Services (BPS)

Notice Description

Provision of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.

Lot Information

Lot 1

The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.
The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.
The Synergy Programme comprises the following central Government Departments (Departments) and their Arm's Length Bodies (ALBs).
- Ministry of Justice (MoJ);
- Department for Work and Pensions (DWP);
- Department for the Environment, Food and Rural Affairs (DEFRA); and
- Home Office (HO).
DWP are currently the lead contracting authority for The Synergy Programme.
The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.
The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services.

Options: The initial term of this contract is for a period of seven years. There is an optional extension period of up to an additional three years in any combination of annual increments.

Renewal: Up to 36 months, increment(s) to be defined by the Authority. Please note, this up to 36 month extension option is included in the above duration of 120 months (i.e. the initial contract term is 84 months).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044e97
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022214-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

72000000 - IT services: consulting, software development, Internet and support

72250000 - System and support services

72260000 - Software-related services

72261000 - Software support services

72300000 - Data services

72317000 - Data storage services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79211110 - Payroll management services

79211120 - Sales and purchases recording services

79400000 - Business and management consultancy and related services

79630000 - Personnel services except placement and supply services

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
£958,700,000 £100M-£1B
Lots Value
£958,700,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£873,410,000 £100M-£1B

Notice Dates

Publication Date
12 Mar 20266 months ago
Submission Deadline
10 Oct 2024Expired
Future Notice Date
31 Jul 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Capita Business Services Ltd

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...