Award

Asia Pacific Regional Benefits Management (APAC RBM)

FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 4 releases in its history.

Award

19 Dec 2025 at 17:02

TenderUpdate

03 Dec 2025 at 18:12

Tender

20 Feb 2025 at 10:09

Planning

12 Apr 2024 at 11:12

Summary of the contracting process

The Foreign Commonwealth and Development Office (FCDO) has completed the procurement process for the Asia Pacific Regional Benefits Management (APAC RBM) project, aimed at improving benefits management in the region by selecting a broker as a regional partner for healthcare plans over a potential five-year period. The procurement was conducted through a competitive procedure with negotiation, culminating in a contract signed on 16th December 2025, valued at £6,500,000. This contract is categorised under services in the medical insurance sector, intended for various locations across the Asia Pacific, including Singapore, Hong Kong, Indonesia, and others. The awarding process concluded with Aon Singapore Pte. Ltd. as the selected supplier, with the project’s initial phase starting from January 2026, subject to potential extensions until January 2031.

This tender provides substantial business growth opportunities, particularly for companies specialising in health and administrative insurance services with regional expertise in Asia Pacific. Firms with strong capabilities in data management and compliance, as well as those skilled in competitive pricing and comprehensive regional account management, stand to gain by engaging in similar future opportunities. The project demonstrates the potential for significant cost savings from the second year of implementation and emphasises the need for a provider adept at delivering efficiency in benefits management and adhering to rigorous data protection standards. Businesses with a large-scale operational capacity or those looking to expand their presence in the Asia Pacific's fast-growing insurance markets may find this contract an exemplary model for strategic partnerships.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Asia Pacific Regional Benefits Management (APAC RBM)

Notice Description

Asia Pacific Regional Benefits Management (APAC RBM). The Asia Pacific (APAC) Regional Benefits Management (RBM) Pilot aims to simplify the sourcing and contract administration of healthcare plans for CBS by awarding a Broker as a regional partner to oversee benefits management across the entire region for up to five years. PROJECT AIMS Improved benefits management and reduction of administrative burden Improved data and management information enabling data driven decision making Regulatory compliance and real-time updates Safe and compliant handling of personal data in compliance with data protection regulations Cost neutral implementation in Year 1 of the contract Cost reduction savings from Year 2 of the contract Access to insurance experts, expert guidance Implementation of commercial insurance to posts currently using Mission Coverage (staff re-imbursement) methods On time local policy renewal Robust and proactive regional and local account management from the Broker

Lot Information

Lot 1

Asia Pacific Regional Benefits Management (APAC RBM)

Options: Initial period of 36 months, from XX January 2026 to XX January 2029, with an option to extend for a further 24 months, from XX January 2029 to XX January 2031

Renewal: 3+2; 2 years option to extend

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0451ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085143-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services


CPV Codes

66512220 - Medical insurance services

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
£5,750,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,500,000 £1M-£10M

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
31 Mar 2025Expired
Future Notice Date
1 Jan 2025Expired
Award Date
16 Dec 20252 months ago
Contract Period
31 Jul 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
Simran Khurmy
Contact Email
mnlprocurement@fcdo.gov.uk, simran.khurmy@fcdo.gov.uk
Contact Phone
+44 2070085000, +44 7717354691

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLM Scotland, TLN Northern Ireland

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

AON SINGAPORE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0451ce-2025-12-19T17:02:54Z",
    "date": "2025-12-19T17:02:54Z",
    "ocid": "ocds-h6vhtk-0451ce",
    "description": "This award notice commences the standstill period. The standstill period closes on 30th December 2025.",
    "initiationType": "tender",
    "tender": {
        "id": "CPG/10926/2025, ITT_6937",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Asia Pacific Regional Benefits Management (APAC RBM)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66512220",
            "description": "Medical insurance services"
        },
        "mainProcurementCategory": "services",
        "description": "Asia Pacific Regional Benefits Management (APAC RBM). The Asia Pacific (APAC) Regional Benefits Management (RBM) Pilot aims to simplify the sourcing and contract administration of healthcare plans for CBS by awarding a Broker as a regional partner to oversee benefits management across the entire region for up to five years. PROJECT AIMS Improved benefits management and reduction of administrative burden Improved data and management information enabling data driven decision making Regulatory compliance and real-time updates Safe and compliant handling of personal data in compliance with data protection regulations Cost neutral implementation in Year 1 of the contract Cost reduction savings from Year 2 of the contract Access to insurance experts, expert guidance Implementation of commercial insurance to posts currently using Mission Coverage (staff re-imbursement) methods On time local policy renewal Robust and proactive regional and local account management from the Broker",
        "value": {
            "amount": 5750000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Asia Pacific Regional Benefits Management (APAC RBM)",
                "status": "cancelled",
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2028-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "3+2; 2 years option to extend"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Selection Process and Market Access",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Communication and Administration",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Account Management",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Data and Management Information",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Risk and Data Protection",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Regulatory Compliance",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Mobilisation",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Competitiveness of regional brokerage fees as a percentage (%) charged per local insurance policy let during contract life",
                            "type": "cost",
                            "description": "20"
                        }
                    ]
                },
                "options": {
                    "description": "Initial period of 36 months, from XX January 2026 to XX January 2029, with an option to extend for a further 24 months, from XX January 2029 to XX January 2031"
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "75122000",
                        "description": "Administrative healthcare services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "SG"
                    },
                    {
                        "region": "BN"
                    },
                    {
                        "region": "CN"
                    },
                    {
                        "region": "FJ"
                    },
                    {
                        "region": "HK"
                    },
                    {
                        "region": "ID"
                    },
                    {
                        "region": "KH"
                    },
                    {
                        "region": "LA"
                    },
                    {
                        "region": "MM"
                    },
                    {
                        "region": "MN"
                    },
                    {
                        "region": "MY"
                    },
                    {
                        "region": "PG"
                    },
                    {
                        "region": "PH"
                    },
                    {
                        "region": "SG"
                    },
                    {
                        "region": "TH"
                    },
                    {
                        "region": "TW"
                    },
                    {
                        "region": "VN"
                    },
                    {
                        "region": "BN"
                    },
                    {
                        "region": "CN"
                    },
                    {
                        "region": "FJ"
                    },
                    {
                        "region": "HK"
                    },
                    {
                        "region": "ID"
                    },
                    {
                        "region": "KH"
                    },
                    {
                        "region": "LA"
                    },
                    {
                        "region": "MN"
                    },
                    {
                        "region": "MY"
                    },
                    {
                        "region": "NZ"
                    },
                    {
                        "region": "PG"
                    },
                    {
                        "region": "PH"
                    },
                    {
                        "region": "SG"
                    },
                    {
                        "region": "TH"
                    },
                    {
                        "region": "TW"
                    }
                ],
                "relatedLot": "1",
                "deliveryLocation": {
                    "description": "SG"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-01-01T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://fcdo.bravosolution.co.uk/",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Broker's Licence to operate on these countries",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic1",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical1",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "secondStage": {
            "successiveReduction": true,
            "noNegotiationNecessary": true,
            "invitationDate": "2025-02-21T00:00:00Z"
        },
        "tenderPeriod": {
            "endDate": "2025-03-31"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "hasRecurrence": false,
        "contractTerms": {
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "amendments": [
            {
                "id": "1",
                "description": "Corrigendum to Tender Notice type F02 (PCR 2015 format), reference 2025/S 000-006078 (OCID) ocds-h6vhtk-0451ce, published 20 FEB 25. That notice is hereby modified to include the total tender value and subsequent contract value of PS6,500,000.00"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-110656",
            "name": "Foreign Commonwealth and Development Office",
            "identifier": {
                "legalName": "Foreign Commonwealth and Development Office"
            },
            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "region": "SG",
                "postalCode": "SW1A 2AH",
                "countryName": "Singapore"
            },
            "contactPoint": {
                "name": "Simran Khurmy",
                "telephone": "+44 2070085000",
                "email": "simran.khurmy@fcdo.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://fcdo.bravosolution.co.uk/",
                "classifications": [
                    {
                        "id": "MINISTRY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-131",
            "name": "Foreign Commonwealth and Development Office",
            "identifier": {
                "legalName": "Foreign Commonwealth and Development Office"
            },
            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "SW1A 2AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "MNLProcurement@fcdo.gov.uk",
                "url": "https://fcdo.bravosolution.co.uk/",
                "name": "Simran Khurmy",
                "telephone": "+44 7717354691"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://fcdo.bravosolution.co.uk/",
                "classifications": [
                    {
                        "id": "MINISTRY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "id": "01",
                        "scheme": "COFOG",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-17481",
            "name": "Foreign, Commonwealth and Development Office",
            "identifier": {
                "legalName": "Foreign, Commonwealth and Development Office"
            },
            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "postalCode": "SW1A 2AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "APAC.Procurement@fcdo.gov.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://fcdo.bravosolution.co.uk/"
            }
        },
        {
            "id": "GB-FTS-169825",
            "name": "Aon Singapore Pte. Ltd.",
            "identifier": {
                "legalName": "Aon Singapore Pte. Ltd."
            },
            "address": {
                "locality": "Singapore",
                "region": "SG",
                "countryName": "Singapore"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-8675",
            "name": "Foreign, Commonwealth & Development Office",
            "identifier": {
                "legalName": "Foreign, Commonwealth & Development Office"
            },
            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "postalCode": "SW1A 2AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "MNLProcurement@fcdo.gov.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://fcdo.bravosolution.co.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-131",
        "name": "Foreign Commonwealth and Development Office"
    },
    "language": "en",
    "awards": [
        {
            "id": "085143-2025-CPG/10926/2025-1",
            "relatedLots": [
                "1"
            ],
            "title": "Asia Pacific Regional Benefits Management (APAC RBM)",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-169825",
                    "name": "Aon Singapore Pte. Ltd."
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "085143-2025-CPG/10926/2025-1",
            "awardID": "085143-2025-CPG/10926/2025-1",
            "title": "Asia Pacific Regional Benefits Management (APAC RBM)",
            "status": "active",
            "value": {
                "amount": 6500000,
                "currency": "GBP"
            },
            "dateSigned": "2025-12-16T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            }
        ]
    }
}