This public procurement record has 2 releases in its history.

Award

10 Jan 2025 at 09:53

Tender

17 Apr 2024 at 16:33

Summary of the contracting process

The British Broadcasting Corporation (BBC) has completed its procurement process for the "BBC Employee Assistance Services" tender, focusing on company health services. The contract, awarded to CNLR Horizons Limited (Trading as CIC), covers the Global Employee Assistance Programme (EAP) under Lot 1, with a total contract value of £1,460,000 and a start date of 5th November 2024. This service aims to offer comprehensive mental health and wellbeing support for BBC employees worldwide, including practical advice, signposting, confidential support, and proactive initiatives to address mental health issues. The procurement method used was an open procedure, adhering to the legal framework provided by the Public Contracts Regulations 2015.

This opportunity provides significant business growth potential for suppliers specialising in employee health and wellbeing services. Companies with expertise in delivering mental health support, critical incident support, and reflective practice services are well-suited to compete for similar future tenders, particularly those with capabilities in offering multi-platform, accessible solutions that can cater to a diverse and global workforce. Additionally, businesses that can demonstrate proactive and preventative measures in supporting employee resilience and workplace wellbeing will find substantial opportunities in partnering with large organisations like the BBC that prioritise comprehensive health and wellbeing provisions for their staff.

How relevant is this notice?

Notice Title

BBC Employee Assistance Services

Notice Description

Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to "make the BBC an even greater place to work for everyone." We are committed to offering wellbeing services that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where people thrive and are able to achieve their full potential. Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and include an extensive range of information, guidance and access to services to help prevent health issues, protect and promote mental health and get support when needed with the aim of meeting our duty of care to staff and making the BBC a great place to work. Initiatives increasingly focus on protecting colleagues from developing work related health issues from arising and helping colleagues build resilience through engaging multi-platform solutions that are accessible on-site, online, and remotely in a variety of local languages, considering the diversity and cultural needs of our colleagues. This Contract Notice invites bids for the following services, represented under 3 lots: Lot 1: Global Employee Assistance Programme (EAP) Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Lot 2 - Critical Incident Support On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid. Lot 3 - Reflective Practice A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions.

Lot Information

Global Employee Assistance Programme

Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited.

Options: Option to extend for up to 2 years.

Critical Incident Support

On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited.

Options: Option to extend for up to 2 years

Reflective Practice

A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited.

Options: Option to extend for up to 2 years

Global Employee Assistance Programme

Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues.

Options: Option to extend for up to 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04531d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000778-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85147000 - Company health services

Notice Value(s)

Tender Value
£3,195,000 £1M-£10M
Lots Value
£3,195,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,460,000 £1M-£10M

Notice Dates

Publication Date
10 Jan 20251 years ago
Submission Deadline
24 May 2024Expired
Future Notice Date
Not specified
Award Date
5 Nov 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
The British Broadcasting Corporation (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Postcode Area
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CNLR HORIZONS LIMITED (Trading as CIC)

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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