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www.capitalesourcing.com/go/27384630018F19BED257

Westminster City Council

This public procurement record has 2 releases in its history.

Award

09 Aug 2024 at 12:14

Award Notice
Tender

01 May 2024 at 13:56

Tender Notice
Summary of the contracting process

Westminster City Council has completed a public procurement process seeking a Customer Care Services Provider for the Ebury Bridge Regeneration project, which is the largest development and regeneration programme currently being delivered by the council. The procurement, classified under the "Real estate agency services on a fee or contract basis" category, was conducted through an open procedure and involved the provision of customer care and defect management services for private sale flats and intermediate homes. The contract was awarded to Conductor Marketing Limited, with the service period covering the two-year defect liability period starting from the practical completion of the development.

This tender presents significant business growth opportunities for service providers specialising in customer care and defect management within the real estate sector. Small and medium-sized enterprises (SMEs) with a strong track record in delivering high-quality customer care services can find this contract lucrative. The total value of the contract was £197,700, and it provides a platform for businesses to establish a partnership with a reputable local authority like Westminster City Council, which can lead to further opportunities within the council's extensive real estate and regeneration projects.

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Notice Information

Notice Title

www.capitalesourcing.com/go/27384630018F19BED257

Notice Description

The Customer Care Services Provider will provide customer care team and defect management for the 110 private sale flats and up to 16 intermediate homes delivered in the first phase of the Ebury Bridge Regeneration, currently the largest development and regeneration programme being delivered by Westminster City Council. The Authority is seeking to appoint a provider to undertake the services over the two-year defect liability period from Practical Completion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-045690
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025217-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70300000 - Real estate agency services on a fee or contract basis

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
£450,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£197,700 £100K-£500K

Notice Dates

Publication Date
9 Aug 20242 years ago
Submission Deadline
31 May 2024Expired
Future Notice Date
Not specified
Award Date
28 Jun 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Conductor Marketing Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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