Award

Provision of Rough Sleeper Support Services for Southern Region London Managed Stations

NETWORK RAIL INFRASTRUCTURE LTD

This public procurement record has 2 releases in its history.

Award

14 Feb 2025 at 12:35

Planning

05 Jun 2024 at 13:05

Summary of the contracting process

Network Rail Infrastructure Ltd has recently awarded a contract to St Mungo's for the provision of rough sleeper support services at Southern Region London Managed Stations, primarily focusing on Victoria and Charing Cross stations. The awarded contract, valued at approximately £1.67 million, was signed on 13th February 2025 and falls under the 'Community action programme' industry category. This selective procurement process utilised a restricted procedure, ensuring the selection of the most suitable supplier based on criteria such as service comprehensiveness, measurable outcomes, and sustainability. The key aim is to provide outreach support to transient and regular rough sleepers, offering them access to accommodation, healthcare, and financial services, while also equipping station staff with the necessary tools to manage rough sleepers effectively.

This tender creates significant business growth opportunities for organisations specializing in social services and homelessness support. Companies with a strong track record in community action programmes, particularly those with experience in providing outreach support and managing social value projects, would be well-suited to compete. As the service is closely aligned with Network Rail's commitment to social value and the Department for Transport’s Rough Sleeping on Rail Charter, businesses that can demonstrate innovation, effectiveness, and a strong collaborative approach will stand out. Additionally, engaging in this tender could enhance the reputation and operational capability of businesses within the rail and public services sector, fostering long-term partnerships and further contractual opportunities with Network Rail.

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Notice Title

Provision of Rough Sleeper Support Services for Southern Region London Managed Stations

Notice Description

3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations. The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.

Lot Information

Lot 1

3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations. The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046d9e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005124-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85322000 - Community action programme

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,669,757 £1M-£10M

Notice Dates

Publication Date
14 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
4 Jun 2024Expired
Award Date
13 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LTD
Contact Name
Not specified
Contact Email
sasha.bradford@networkrail.co.uk
Contact Phone
+44 1908781000

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI London

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

ST MUNGO'S

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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