Award

Custodial Healthcare Service Provision

THAMES VALLEY POLICE

This public procurement record has 4 releases in its history.

Award

03 Mar 2025 at 15:08

TenderUpdate

14 Aug 2024 at 13:08

Tender

08 Aug 2024 at 11:24

Planning

12 Jun 2024 at 08:06

Summary of the contracting process

The Thames Valley Police have awarded the contract for Custodial Healthcare Service Provision to Mountain Healthcare Limited, with a contract value of £24,382,279.28. This procurement, focused on services provided by medical personnel, falls under the category of healthcare services. The contract will cover custodial healthcare services across Berkshire, Buckinghamshire, and Oxfordshire, ensuring that Detained Persons (DPs) receive medical assessments and treatment to ensure their fitness for detention, interview, charging, and release. The procurement stage is complete, with the contract signed on 25th February 2025.

This tender presents significant opportunities for businesses in the healthcare sector, particularly those with expertise in providing comprehensive and responsive medical services. Companies that can deliver 24/7 healthcare professionals for custody suites, integrated service provision with NHS, social care, and voluntary sector support, and meet stringent key performance indicators will find this an opportunity for growth. The contract's requirements for a multi-skilled workforce and the potential need for additional support in specific areas like Loddon Valley and Maidenhead will suit businesses capable of scaling their operations efficiently.

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Notice Title

Custodial Healthcare Service Provision

Notice Description

The service shall provide fully qualified, trained and competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat and signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight and consideration of a multi skilled workforce to assist across the Force and in particular the South of the Force. (Note; there is additional pressure in Loddon Valley and Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational and custody requirements need to fully integrate with NHS (Liaison and Diversion), Social Care and Voluntary Sector providers of health and social support, creating and managing interconnected relationships and pathways with a view to reducing the 'revolving door' effect around the reasons for committing crimes.

Lot Information

Lot 1

The service shall provide fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight & consideration of a multi skilled workforce to assist in across the Force & in particular the South of the Force. (Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational & custody requirements need to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the 'revolving door' effect around the reasons for committing crimes. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators. Interactive training scenarios involving the Authority &/or other organisations will be welcomed as will insights into industry related technological advances. The Police custody suites are located; Berkshire (Maidenhead & Reading) Buckinghamshire (Aylesbury & Milton Keynes) Oxfordshire (Abingdon & Banbury) Newbury (Berks) - Retained for Operational Contingency High Wycombe (Bucks) - Retained for Operational Contingency. The services within scope, include PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs. In addition but not limited to the core provision; a) Holistic Healthcare Services; (General Healthcare prior to & following any forensic work) b) Forensic sampling following a healthcare assessment relevant for that purpose c) Call Centre, email & video call facilities (or other mutually agreed contact mechanisms) through which the Authority can ask for forensic medical & healthcare services. The re-tendering exercise will aim to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs. The service will delivered in line with current national standards, guidance, NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements. The Provider will ensure that the service is delivered in an age-appropriate way for children & adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing. The service should consider PACE, Safeguarding, support to joint protocols around the safe management of intoxication in custody & Health & Forensic requirements with equal priority. The Custodial Healthcare provider will work closely with L&D providers & other support services within the custody Suite & ensure service users are referred to appropriate onward provision as necessary.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046f3f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007690-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85141000 - Services provided by medical personnel

Notice Value(s)

Tender Value
£21,400,000 £10M-£100M
Lots Value
£21,400,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£24,382,279 £10M-£100M

Notice Dates

Publication Date
3 Mar 202511 months ago
Submission Deadline
16 Sep 2024Expired
Future Notice Date
11 Aug 2024Expired
Award Date
25 Feb 202512 months ago
Contract Period
31 May 2025 - 31 May 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THAMES VALLEY POLICE
Contact Name
Thom Wilson
Contact Email
thom.wilson@thamesvalley.police.uk
Contact Phone
Not specified

Buyer Location

Locality
KIDLINGTON
Postcode
OX5 2NX
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire

Local Authority
Cherwell
Electoral Ward
Kidlington West
Westminster Constituency
Bicester and Woodstock

Supplier Information

Number of Suppliers
1
Supplier Name

MOUNTAIN HEALTHCARE

Open Contracting Data Standard (OCDS)

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