Award

Norfolk Community Learning Disability and Intensive Support Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM

This public procurement record has 4 releases in its history.

TenderUpdate

24 Sep 2025 at 14:44

Award

12 Dec 2024 at 15:52

Tender

26 Sep 2024 at 17:06

Planning

24 Jul 2024 at 16:22

Summary of the contracting process

NHS Norfolk and Waveney Integrated Care System has successfully awarded a contract for the Norfolk Community Learning Disability and Intensive Support Service, a crucial health service initiative under the Provider Selection Regime (PSR). This service aims to support individuals with learning disabilities in Norfolk, ensuring access to both community and specialist health provisions. With a contract valued at approximately £33 million over three years, and an option for an extension of two additional years, the service will commence on 1st June 2025. The procurement process was led by an open procedure, emphasizing key criteria such as Quality and Innovation, with a focus on integration, collaboration, and sustainability in delivering effective health services in the UKH1 regions, particularly Norfolk and Waveney.

This tender provides significant opportunities for businesses experienced in delivering health services, especially those adept in engaging with community health initiatives. Businesses specializing in providing therapeutic interventions and healthcare transformation are well-suited to compete and contribute to the strategic service development outlined in the contract's objectives. The project aligns with the NHSE Service Model, offering pathways for business collaborations that aim to enhance disability services while fostering strategic partnerships with social care providers. Such opportunities support companies in expanding their services and leveraging expertise in similar large-scale health delivery frameworks.

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Notice Title

Norfolk Community Learning Disability and Intensive Support Service

Notice Description

NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Norfolk Community Learning Disability and Intensive Support Service<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>* A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>* A reduced ability to cope independently (impaired social functioning).<br/>* This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>* Supporting access to mainstream health services.<br/>* Enabling others to deliver high-quality, person-centered care.<br/>* Delivering direct therapeutic interventions.<br/>* Positive response to crisis situations.<br/>* Quality assurance.<br/>* Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of PS6.614m per annum.

Lot Information

Lot 1

'This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process'.

The objectives of this project was to commission a Norfolk Community Learning Disability and Intensive Support Service across the Norfolk & Waveney ICB region. To include LD Community Service in Norfolk, LD Psychiatry Service in Norfolk, and the LD Intensive Support Service which covers both Norfolk & Waveney. These services provide the community and secondary health services required for adults with a learning disability. Prevalence data suggests about 8,000 people live in Norfolk with a severe learning disability.

The objective is to provide a new service model aligned to the NHSE Service model Building the Right Support and the National Service Model of 2015. As part of the procurement process, we will ensure robust market and service user engagement to collect feedback to shape, integrate and improve the service. A particular focus of integration we will explore the benefits of partnership working between the LD Community service and Norfolk adult social care

The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.

To classify as severe learning disability, the following features must be present:

* A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).
* A reduced ability to cope independently (impaired social functioning).
* This must begin before adulthood, with a lasting effect on development.

This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.

We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.

Service Aims
* Supporting access to mainstream health services.
* Enabling others to deliver high-quality, person-centered care.
* Delivering direct therapeutic interventions.
* Positive response to crisis situations.
* Quality assurance.
* Strategic service development and transformation in support of commissioners..

This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of PS6.614m per annum.

Options: This is a 3 year contract with an option to extend for an additional 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-048458
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059382-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85323000 - Community health services

Notice Value(s)

Tender Value
£33,070,000 £10M-£100M
Lots Value
£33,070,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£33,070,000 £10M-£100M

Notice Dates

Publication Date
24 Sep 20255 months ago
Submission Deadline
1 Nov 2024Expired
Future Notice Date
1 Sep 2024Expired
Award Date
2 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM
Additional Buyers

NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD

Contact Name
Not specified
Contact Email
david.bailey1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH1 East Anglia

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST

Open Contracting Data Standard (OCDS)

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