Award

Get into Teaching Information Service

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

29 Jul 2024 at 09:04

Summary of the contracting process

The Department for Education has awarded a contract for the Get into Teaching Information Service (GiTIS) to Teleperformance Ltd. This procurement process falls under the services category, specifically focusing on call centre operations as per CPV classification 79512000. The contracting process began with a limited procurement method, bypassing prior competition publication, and was awarded on 2nd July 2024, marking the completion of the tender stage. The initial contract term is for five years with a possible extension of up to two additional years, with services to be delivered across the UK. The total contract value is £44,816,813 GBP.

This tender represents a significant opportunity for businesses specialising in call centre operations and candidate support services, providing potential growth by aligning with national educational objectives. Companies adept in large-scale, client-focused information services and possessing robust digital infrastructures are well-suited to this type of procurement. With an estimated duration extending potentially until 2031, successful bidders can benefit from long-term stability and partnership with a prominent government authority like the Department for Education.

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Notice Title

Get into Teaching Information Service

Notice Description

The Get into Teaching Information Service (GiTIS) is a candidate support service for potential teachers, offering guidance and advice to candidates through a Contact Centre and one-to-one adviser service. The main aim of GiTIS is to help as many candidates as possible to successfully apply for Initial Teacher Training (ITT), to support the ambition of ensuring there is an excellent teacher for every child.

Lot Information

Lot 1

The Department for Education has called off Framework RM6181 for the procurement of the Get into Teaching Information Service. The Get into Teaching Information Service (GiTIS) is a candidate support service for potential teachers, offering guidance and advice to candidates through a Contact Centre and one-to-one adviser service. The main aim of GiTIS is to help as many candidates as possible to successfully apply for Initial Teacher Training (ITT), to support the ambition of ensuring there is an excellent teacher for every child. The initial term of the contract is for five (5) years with the option to extend for a further 24 months (2 x 12 month periods) solely at The Authority's discretion.

Options: The terms of the contract afford The Authority the option to extend by up to Two (2) years until 30th September 2031.

Procurement Information

This procurement is a call off from Framework RM6181, and a further competition was undertaken. The contract notice number for the Framework is 2021/S 000-020738.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-048548
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023523-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£44,816,813 £10M-£100M

Notice Dates

Publication Date
29 Jul 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jul 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Not specified
Contact Email
louise.wells@education.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TELEPERFORMANCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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