Notice Information
Notice Title
Sheltered Housing - Call Monitoring, Welfare Check call and Responder service
Notice Description
We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide: * 24/7 emergency alarm (warden call) monitoring service * Daily welfare check calls - weekends, bank holidays and office closures * Site responder service * across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include: 1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Full details of the requirement can be found in Annex 1 - Specification.
Lot Information
Lot 1
We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide:- 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls - weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Each site currently has an analogue Tunstall warden call alarm system which monitors door entry, fire alarm systems, lift alarms, communal call points, individual flat call points, pendants, intruder alarms, the master key safe, and other assistive technology/telecare devices such as falls monitors and flood detectors. Conversion to enable digital working is being installed via an IP connector to enable working in a digital environment, whilst we review our longer-term provision of warden call equipment.
Renewal: Further two year extension available.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-048851
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/024784-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85310000 - Social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- £300,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 7 Aug 20241 years ago
- Submission Deadline
- 25 Sep 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 Mar 2025 - 31 Mar 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- READING BOROUGH COUNCIL
- Contact Name
- Not specified
- Contact Email
- pchub@reading.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- RG1 2LU
- Postcode
- N/A
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- TLJ11 Berkshire
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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