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Step-down inpatient recovery services for patients in mental health crisis

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

AwardUpdate

24 Jul 2026 at 15:59

Award Notice
Award

30 Aug 2024 at 08:47

Award Notice
Summary of the contracting process

NHS Devon Integrated Care Board commissioned step-down inpatient recovery services for people in mental health crisis. The service is intended for patients in Devon and combines inpatient recovery support with evidence-based treatment, care and practical assistance. Its purpose is to help people develop the resources to meet their own needs while supporting those who are most vulnerable. The procurement is classified as rehabilitation services, with an additional focus on psychiatrist or psychologist services. Delivery is in Devon, with the buying organisation based in Exeter. The requirement continues an existing service specification rather than introducing a changed model of care. It is therefore relevant to providers of specialist mental health recovery, inpatient step-down, psychological and related care services operating in Devon.

The procurement has been awarded and the existing contract has been formally modified. NHS Devon Integrated Care Board used the Provider Selection Regime Direct Award Process A, without prior publication of a competition, on the basis that there was no realistic alternative provider. One bid was recorded. Step One Charity is the active awarded supplier. The earlier contract was signed on 21 August 2024 for £3,277,460. The modified contract was signed on 24 July 2026 for £5,753,499. The extension starts on 1 October 2026, initially for 12 months, with a further six-month extension option, giving a maximum period to 31 March 2028 and a maximum extension value of £2,476,039. Quality and cost were each recorded against the no-realistic-alternative-provider criterion.

This procurement demonstrates sustained demand from NHS Devon for specialist step-down inpatient recovery provision for people experiencing mental health crisis. A credible future competitor would need to provide safe inpatient recovery environments in Devon, evidence-based mental health treatment, psychological or psychiatric expertise, and coordinated care and support for vulnerable patients. Providers should also be able to help patients build independence and manage their own needs, while maintaining the service continuity expected from an established contract. The route used shows that the buyer may favour a provider with a distinctive local service offer and the capacity to deliver the full requirement where it considers alternatives unrealistic. Relevant charities, specialist mental health organisations and experienced care providers should assess their local capability, clinical resources and continuity arrangements.

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Notice Information

Notice Title

Step-down inpatient recovery services for patients in mental health crisis

Notice Description

Step-down inpatient recovery services for patients in Devon in mental health crisis, supporting people to develop the resources to meet their own needs and providing evidence-based treatment, care and support for those who are most vulnerable.

Lot Information

Lot 1

This notice relates to extension of the existing contract as permitted under the PSR Direct Award Process A. There is no change to the service specification. The contract is extended by 12 months with the option to extend by a further 6 months. The value of the total 18 month period would be PS2,476,039.

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049695
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070445-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

85312500 - Rehabilitation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£9,030,959 £1M-£10M

Notice Dates

Publication Date
24 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Aug 20242 years ago
Contract Period
1 Oct 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Additional Buyers

NHS DEVON ICB

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Step One Charity

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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