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Support for unpaid Adult Carers and Young Carers

North Lanarkshire Council

This public procurement record has 5 releases in its history.

AwardUpdate

05 Aug 2026 at 09:51

Award Notice
Award

04 Sep 2025 at 16:22

Award Notice
TenderUpdate

22 Oct 2024 at 14:14

Tender Notice
Tender

08 Oct 2024 at 16:26

Tender Notice
Tender

03 Sep 2024 at 14:18

Tender Notice
Summary of the contracting process

North Lanarkshire Council procured guidance and counselling services for unpaid adult carers and young carers across North Lanarkshire. The requirement supports the council’s statutory duties under the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013. It was divided into five service areas: direct carer support and breaks from caring; carer information, advice, campaigning and breaks from routine; dementia-specific carer support; post-discharge carer support; and young carer services. The services include Adult Carer Support Plans, Carer Outcome Grants, short breaks and condition-specific or post-discharge support. This is a community-based social care and wellbeing requirement, delivered for carers and young carers in the North Lanarkshire area.

The procurement is complete and awards were made following an open procedure, evaluated on quality at 80% and price at 20%. Awards were recorded on 25 September 2024 and contracts were signed on 17 December 2024. Lanarkshire Carers Centre won direct carer support at £3,150,000; North Lanarkshire Carers Together won information, advice and campaigning services at £2,235,000, later increased to £2,385,469.26; Alzheimer Scotland won dementia support at £870,000; Getting Better Together Ltd won post-discharge support at £480,000; and Action for Children won young carer services at £1,455,000. The first, second, third and fifth lots were planned for 2,160 days, while post-discharge support was planned for 1,080 days. A further active Lot 2 contract is recorded at £2,385,469.26 for 2,160 days.

This procurement demonstrates established council demand for specialist carer support delivered through local, community-focused organisations. Credible competitors would need to provide practical support to unpaid adult and young carers, including assessments and support planning, grants, short breaks, information and advice, campaigning, and targeted services for dementia or people returning home after discharge. Providers should be able to work across North Lanarkshire and demonstrate strong safeguarding, referral, partnership and outcome-monitoring arrangements. Experience of statutory carer duties and self-directed support legislation would be relevant, as would the ability to support both adults and children where applicable. The awarded provider mix includes several small and medium-sized organisations alongside national charities, indicating that focused specialist providers can compete when they offer clear quality and community delivery capability.

How relevant is this notice?

Notice Information

Notice Title

Support for unpaid Adult Carers and Young Carers

Notice Description

To identify and procure a service (or services) that provide support to unpaid adult carers and \ or young carers, across North Lanarkshire. The service(s) procured will be instrumental in helping North Lanarkshire Council meet statutory requirements and duties as outlines in the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013, specifically around support to carers.

Lot Information

Direct Carer Support and breaks from caring

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Carer Information, Advice and Campaigning Services and breaks from routine

To identify and procure a service (or services) that provide support to unpaid adult carers and \ or young carers, across North Lanarkshire. The service(s) procured will be instrumental in helping North Lanarkshire Council meet statutory requirements and duties as outlines in the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013, specifically around support to carers.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Condition specific Carer support (Dementia)

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Post Discharge Carer Support

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Young Carers

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0497b6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073988-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,575,469 £10M-£100M

Notice Dates

Publication Date
5 Aug 20263 weeks ago
Submission Deadline
29 Oct 2024Expired
Future Notice Date
Not specified
Award Date
17 Dec 200421 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
5
Supplier Names

Action for Children

Alzheimer Scotland

Getting Better Together Ltd

Lanarkshire Carers Centre

North Lanarkshire Carers Together

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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