Provision of a Digital Delivery Partner for Development of an Integrated Digital Platform
Description: The Integrated Digital Platform Project is a core component of SEPA's Transformation Programme, shifting the organisation from designing change to delivering it in practice. It responds directly to our Annual Operating Plan 2026/27, which emphasises improved service delivery, better use of data, and greater efficiency in the context of increasing environmental and financial pressures. At present, SEPA operates through a fragmented landscape of systems and manual processes. Information is often held across multiple platforms, requiring re-entry and interpretation, which increases effort, reduces consistency, and limits the organisation's ability to respond effectively to growing demand. The Integrated Digital Platform Project will address these issues by creating an integrated digital platform spanning customer, regulatory and data services. This will enable workflows and data to move effectively across the organisation, reduce (read more...)
Summary: The Scottish Environment Protection Agency (SEPA) intends to procure a digital delivery partner to develop an integrated digital platform as part of its Transformation Programme. The service will cover customer, regulatory and data services, connecting workflows and information across the organisation. The platform is intended to replace fragmented systems and manual processes, reduce re-entry and interpretation of information, and improve the consistency, timeliness and efficiency of service delivery. The work is classified as IT services, including consulting, software development, internet and support. Delivery is required across the United Kingdom. This is a services requirement for organisations able to help SEPA move from designing change to delivering practical digital transformation in response to rising environmental and financial pressures.